Staybridge Suites Tucson Airport by IHG

Reviews

• NL

  Naomi Lacaze

  5 days ago
  4.0
  This was a really nice hotel, I went with my family and we got a suite, only complain about the room is the bathtub was pretty rough. Service wise, the guy at the check-in was not very helpful and felt like every time you asked him for something you were bothering him, but on the other hand we had a cleaner that had been cleaning our room for us and she was just the sweetest thing! Like I don't know your name, but thank you so much for being such a sweet person to us!! The pool is really nice too and the breakfast has a lot of options! If you need somewhere to stay that's nice this is definitely a good option!
• OL

  odalis lira

  May 13, 2026
  5.0
  My stay at this hotel was great. Everything was clean and properly taken care of, and the general manager Denise and her crew members Denia was excellent. I was greeted with a smile and they were quite helpful with any inquiries I had about future stays. I will definitely stay here again.
• DH

  Don Hughes

  May 12, 2026
  5.0
  Monday thru Wednesday evenings they have an informal meeting and greet with complimentary Beer and Wine with ordives.
• JJ

  John

  Apr 22, 2026
  3.0
  Overall my experience was kind of, meh. The brother checking folks in was great, very kind and personable. The room was really in a state of disrepair. At least one window that didn’t lock, boogers on the bed cover, hair in the shower, and various damage throughout the room. When requesting a late checkout, it was very evident that it was quite a taxing request for the lady handling it. I was blessed with a whole extra hour. I wouldn’t recommend this one unless there are no other options.
• TN

  Tonia Nolan

  Apr 21, 2026
  1.0
  My husband needed to be in Tucson for work. Since we live a few hours away, he brought me and our kids along for the week. We checked into our room around 2 on the Monday after Easter. Around 5:30 we realize the room is not cooling off. I call the front desk and no one answers. I call again. No answer. I walk up to the front desk, the agent is in the back and at the counter the phone is off the hook. I’m told they don’t have any rooms like the one we reserved to move us too and maintenance isn’t there. He offers us a floor fan. So I carry the floor fan back to our room. The next morning maintenance comes by and lets me know the AC unit was worked on a few weeks ago, fixed but experiencing the same problem. We will have to move to a different room. We sit there all day waiting for them to move us. They initially gave us a key, I go look at the room and it is not like the room we had reserved. Back to the desk. We finally got moved to another 2 bedroom suite at around 3:00 that day. We were promised points for the AC not working and still have not received those. Even though I have sent 2 emails. Not to mention, the property was filthy. Trash everywhere. I was told it was because of Easter. As of Wednesday afternoon all the trash from the weekend was still laying around. The property definitely needs some TLC

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