SureStay by Best Western Tuscaloosa Southeast

Reviews

• JJ

  James J

  3 days ago
  5.0
  I used the dayuse website to make this reservation within 10 minutes I arrived and was able to check into my room with the help from Huey (not sure if that’s how you spell it) he was very attentive fast and even help me find an upgrade to the room. it’s a very affordable hotel that’ll get you by.
• CG

  Christina Groneck

  6 days ago
  1.0
  READ this before you stay here! Do NOT waste your time or money on this dump. The room was in deplorable conditions. We covered the bed and pillows with our towels in hopes they were cleaner than the sheets. The only reason I stayed was because it was 9 o’clock in the evening and we had dorm move in the next morning. They refunded my first night after I kindly brought my concerns to their attention however, the front desk didn’t seem too genuinely concerned after offering to change the sheets and clean the bathroom. Something that should’ve been done in the first place. If this place was given some much needed attention, it could be a great place to stay, but until then, no way! The pictures speak for themselves. You’ve been warned. Rant over.
• JC

  Jesse Castillo

  Aug 8, 2026
  5.0
  I’m extremely grateful to Mr. Huey O. Harris for going above and beyond to help me when I arrived extremely tired and wasn’t sure if I would be able to find a room at the last minute. Even though the hotel was almost fully booked for the day, he was able to make it happen and get me a room. His kindness and willingness to help truly made a difference, and I really appreciated the hospitality. The breakfast was also pretty good, and overall, it was a pleasure being able to stay here instead of having to look elsewhere. I would definitely recommend this place to anyone looking for a comfortable stay and great customer service. Thank you again, Mr. Harris, for making my stay possible!
• MM

  Madi

  Aug 2, 2026
  3.0
  It wasn't thr best I will say that. It took them like an hour to clean to room and as soon as we got in there we saw a roach so clearly they didnt do hood enough... and the room STINKS air conditioning randomly turns off.. and in the morning when they come to clean they just open the door they dont even knock i was sleeping and woke up and they was just cleaning like what??? Its werid. The only part I liked was how its near restaurants fast food and stores and the pool thats it tho
• SF

  Sarah Fracarossi

  Jul 30, 2026
  1.0
  I am going to start this post off by saying I do smoke weed. I never once smoked in my room. The day before I checked out, my cousin walked into our room & there was a manager & housekeeper in the room. The manager told my cousin that he could be put out because the room smelled like weed. So, I cleaned the room. I took anything that could possibly smell & put it in my car. I went to check out, the day after I went to check out & was refused a refund of my security deposit. So, when I checked into this hotel, the room was disgusting. There were black streaks down the walls & tub in the shower. The room was disgusting, honestly & the few pictures I took so no justice. The corner of the bed in room 126 is stained. The linen was far from fresh. I took MY OWN CLEANING SUPPLIES & cleaned the bathroom!!! Anyways, if you wanna stay in a nasty hotel, have the entire staff of the hotel in your room while you're not there & get scammed out of your $50 security deposit, this is probably the right place for you.

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