Hotel Indigo Orange Beach - Gulf Shores by IHG

Reviews

• LK

  Laura Kay

  6 days ago
  5.0
  Absolutely awesome hotel!!! It's beautiful, clean and everyone is soooooo friendly. I'll stay here every time I come to town.
• JM

  John Mor

  Jun 26, 2026
  5.0
  The hotel is beautiful and well kept. The staff is very friendly. You won’t find a nicer pool area. The only issue I have is there’s no microwave and the fridges are crazy small. Bring a cooler to the room. An amazing hotel though
• BW

  Bill Weiss

  Jun 25, 2026
  2.0
  It’s a shame this place only got 3.5 stars, when some things are 5 stars and some are 1 star. The reason I’m giving them 2 rather than 1 is that the rooms are spacious, updated and staff are nice. The bathroom was amazing, BUT not 1 hook on the walls. What I do not like about the hotel is for a simple reason (or 2). The room we were in had a dorm style, tiny refrigerator that didn’t even have a frozen section. For being a pet friendly hotel, some people feed their pets refrigerated foods and I suspect that some may be needed to be kept frozen during a longer trip. The frig was so tiny and cheap looking that it must have been at the cut off for where they chose to spend money on the IHG, a famous brand of hotels. I had freezer cubes that needed to be refrozen over night and then over the road they would stay cold in a cooler. I couldn’t use their dinky refrigerator to refreeze my blue cubes. Of course there is no breakfast, nor the possibility of some coffee as a courtesy from the hotel in the morning as they tell clients to go elsewhere to eat and drink coffee. I can stay at an equally nice hotel AND at the very least, have a cup of coffee in the morning (or even a little food) at no cost. I do not like the room coffee machine as it isn’t the same quality. Funny how they may have a sign that says something like, if you forgot something, let us know. Well, I forgot tea and coffee…. Or how about this? What if before you book a hotel, your determining factor for staying is based on whether they feel enough or care enough to take care of their guests to offer at the very least, hot tea or coffee in the morning? This is what I will do in the future, ask this basic question, breakfast or coffee in the morning? If they say no, I will take my business elsewhere and you should do the same I also do not like the hard floors as you hear nearby noises more easily. But that might just be the trend and I’m old school about carpeting. The room was really nice, but I left feeling unwelcome as they could care less about me leaving happy (with some caffeine) or just collecting my money. I actually couldn’t wait to leave and find a coffee place that would gouge me on basic coffee. Remember amenities and how that was a thing? So, NO, I won’t be back and will remember IHG and keep in mind how money oriented they are rather than serving their guests.
• CP

  Candace Patrick

  Jun 25, 2026
  5.0
  We stayed there for my birthday and it was such an amazing experience! The staff went above and beyond and made it such a special weekend! They were very friendly and so so sweet! Highly recommend and will stay again!
• MB

  Maria Guay Bunting

  Jun 14, 2026
  4.0
  Overall, a great experience at Hotel Indigo! The staff were incredibly kind and helpful (shoutout to Miss Julie and Mr. Roger!). The room was nice and large. We booked a king suite which we didn’t know until we walked in. The hotel offers a free shuttle to beach access which was incredibly convenient. The pools were large and nice with complimentary beach towels. A great hotel with great staff. Our only complaint is for the designers of the hotel. Perhaps the people next to us were just incredibly loud, but the walls were thin enough to hear their TV on while we were in bed. At other times during the trip, our neighbors were screaming at 1am (children), so it’s possible we just had the unfortunate experience of being next to really loud people, but it also seemed like our bed shared a wall with their TV, so even if it was at a reasonable volume, we could hear it. The design of the suite has poor acoustics and not a lot of items to absorb sound, so that didn’t help the wall situation either. Besides those hiccups, we enjoyed our stay. We hope to return one day but will definitely consider the noise situation.

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