Staybridge Suites Gulf Shores by IHG

Reviews

• PP

  Phyre

  1 day ago
  5.0
  Highly recommend this place. We decided to stay here after being without power for 3 days due to a hurricane. The room was spacious and decently cleaned. The bed was comfortable and the water was hot. There was plenty of amenities for comfortable. 24/7 coffee and breakfast was also a plus. Breakfast was the typical Continental selection along with waffles, omelettes and oatmeal. The biggest plus was they had children sausage for people who don't eat bacon or sausage. I am not sure what the manager name was, but special shout out to him. I think his name was Vivek. We prepaid for multiple nights but our power was restored sooner than expected so we had to cancel one night. He wavied the fees for the additional night which helped us treme with our situation.
• HP

  Heidi Poss

  4 days ago
  4.0
  This place is s hidden gem. Will definitely stay here again
• BM

  Barbara Moreland

  Sep 19, 2026
  4.0
  I don't normally do this but before leaving I had read so many less than great reviews and considered canceling our reservation but my husband kept saying it's under the IHG umbrella. I had read how rude the staff were but we were met by a delightful young man at the desk. We arrived an hour early and fully expected to have to wait but it was a Monday afternoon and we checked in immediately. Our room was clean and the air conditioner had it freezing cold. The facilities including the pool were nice. The only complaint was noisy neighbors above us who argued and like to slam doors at 2am. As the week progressed I guess we just got used to that part. We had a lovely time and enjoyed all the good food and of course the beautiful beaches. Thank you Staybridge staff.
• DB

  Dave B

  Sep 5, 2026
  5.0
  I screwed up the date of my reservation, but the lady at the front desk (Georgia) was very kind and helped me correct it. I love ihg hotels and this one does the ihg name proud
• BA

  Brooklyn Amole

  Aug 31, 2026
  1.0
  MOLD GREW ON THE CEILING AS I SLEPT and the manager said I “waited to complain”. I checked in Friday late night (1130pm) and immediately complained that there was a mold smell the manager on duty Mama E gave me for Febreze spray unacceptable unprofessional she could’ve definitely switched rooms or had some other solution but no. We left the room early as we were there for a birthday and had plans. The whole day our clothes were soaking in the mold. We arrived back at the hotel (11pm) and immediately placed our 3 children to sleep as we had a long day and anticipated another birthday celebratory day the next day HOWEVER we woke up to MOLD on the ceiling. I paid for double rooms for context and the manager on duty changed our room to a single room. After 70% of our stay was infested in mold and inhabitable conditions we were only offered 20% discount. The disgust. Our children were exposed to a harmful breathing environment, our plans were ruined having to switch rooms going from 2 showers and one shower, our days were impacted and delayed and for the manager to only offer 20% is more than negligent. Jay does not care about the visitors or even his staff. Making them work under such conditions is a violation of human rights. If you stay in room 202 just know they aren’t going to remedy the situation only paying over it… it’s disgusting.

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