Candlewood Suites Dothan by IHG

Reviews

• PD

  Patti Davidson

  Apr 24, 2026
  5.0
  Spent 1 night here for concert....Jasmine Martinez was very helpful. Brandi as well. Bob Dylan was AWESOME. Very clean hotel. Loved the outside sitting area. Great place to stay.
• DT

  Dawn T

  Apr 18, 2026
  5.0
  One of the best hotel stays I've ever had. Super clean room, comfortable bed and pillow, great shower, nice kitchen with everything needed, great AC. Staff professional, friendly, helpful. Quiet and great night's sleep. Cannot say enough great things about Candlewood Suites and highly recommend!
• KB

  Kaneisha Brown

  Mar 22, 2026
  5.0
  1 night stay but didn't have any issues. The gentleman at check in was very friendly and the rooms were nice. Will book again.
• LB

  Latoya Brooks

  Mar 14, 2026
  5.0
  Great customer service. Rooms are spacious and clean.
• JG

  Jennifer Garland

  Mar 1, 2026
  1.0
  WORST CUSTOMER SERVICE - UPDATED AT 9am the next morning. We were charged $175 even though no one was there to check us in for more than 30 minutes. We called this morning to get assistance, Makayla answered the phone, my partner said “Hi we made a reservation last night and when we got there nobody was there to check us in for more than 30 minutes” Makayla said “well we were assisting another guest, you just have to wait”. He responded calmly without raising his voice “It takes you that long? I’m supposed to wait more than 30 minutes? I was ready to go to sleep and I didn’t know if anyone was working. Y’all shouldn’t charge me nothing” and she said “Well, You have a nice day” and hung up. She didn’t even try to help us. Attempted to check in on a Saturday at 11:20pm, but there was a sign out front that said they were “assisting” another guest. 20 minutes later, still no staff. I knocked on all the “employees only” doors, the restrooms were empty. I yelled down all the halls for staff “HEllOoooo is anyone heeeere?” Nothing but crickets. My partner drove around outside looking for staff, the only person we saw outside was a black car parked on the side of the driveway, and not moving—they did not appear to work there as they saw us walk in with bags and walk out with bags and didn’t offer assistance. I tried calling the main number multiple times, and texted the sales director twice ten minutes apart, but I wouldn’t expect them to answer this late. I suspect the staff is either sleeping, using a room, or quit. Very disappointed. I better not get charged. 36 minutes after we initially arrived at the hotel, they finally answered the phone, at this point we were already at the next hotel.

Frequently Asked Questions About Candlewood Suites Dothan by IHG