Best Western Dothan Inn & Suites

Reviews

• BH

  Bogdan Heretoiu

  Jul 28, 2026
  1.0
  We booked way in advance via Booking site. We checked that they accept pets. We selected that we have pets when booking. Then, after 11 hours of driving, we arrived (2 adults, 2 kids, and 2 dogs) at this hotel around Midnight and we were refused accommodation because they said they have weight limits for dogs. This "limit" does not exist anywhere on their own website policy page, or on Booking. They never actually saw our dogs; they simply did not allow us entry and left us stranded, after a huge storm, in the middle of the night. We did find a nearby hotel that took us in with no problem. This Best Western location should be removed from Booking for treating customers with such disregard to customer service and even safety. NO SUPPORT was offered by the front desk either. Their answer: "It's our policy." Make it YOUR policy to NEVER stay there.
• RW

  Rhonda Rhodes Wise

  Jul 6, 2026
  4.0
  Nice no-frills motel It was clean and had a good breakfast. It was exactly what we needed after a long day off driving. Kim, the clerk checking us in was very friendly and helpful!
• LL

  LeAnn Locke

  Jun 28, 2026
  4.0
  Stayed at this hotel as we were traveling through to Florida. It is conveniently located to food and grocery options. Room was very large and spacious. Bed was not very comfortable due to being very hard, but we’re used to a Purple mattress. Was good for an overnight stay with complimentary breakfast.
• PF

  Peggy -Tim Fuston

  Jun 23, 2026
  2.0
  Nice and quiet. Breakfast ok not good choices. Canadian bacon, sausage gravy, scrambled eggs . Toast you make. It changes daily. This was Tuesdays menu. Room was fairly clean. My socks were tan instead of white after walking on floor for short time. Bed mattress had to have been ordered from Hell. My husband slept sitting up on broken down and worn out sofa. I found a small 10 inch spot on bed to try to sleep on my side. Miserable. Got ip and sat in desk chair. Bottom of chair felt really good compared to bed. Pushed it up against wall and put pillow under my head leaning against wall fir about 45 mins wsiting for 2 sleeping pills to act. Lady at desk was very nice. Hopefully rooms that are not pet friendly are more comfortable. We would never stay there or recommend others to. Very very poor nights sleep. They need to get new mattresses.
• EC

  Em C

  Jun 21, 2026
  4.0
  Decent room for decent price. We were able to sleep and continue our trip the next day. Breakfast is okay. The only thing that I noticed is there is incidental fee when you check in but the room needs some updates. For example, toilet's room lock is not working, hook on the toilet's door can fall anytime.

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