Holiday Inn Express & Suites Birmingham-Irondale (East) by IHG

Reviews

• MG

  Michael Garcia

  5 days ago
  5.0
  Perfect place to stay on our way to Florida. We came from NWArkansas. The staff were friendly, rooms were clean, it was just a 15 minute detour for us which I didn't mind because I felt safe it was the only hotel that I could see and it wasn't super busy. Overall it was a great stay for my and I.
• WW

  Wood Wood

  Aug 7, 2026
  1.0
  Bed was absolutely disgusting!!!! The bed had clean sheets over this filthy mattress cover.
• CC

  Curtis Carter

  Aug 2, 2026
  5.0
  Clean comfortable rooms, friendly staff.
• CM

  Christian McCarthy

  Jul 20, 2026
  2.0
  Bathroom had mold in it toilet don’t flush right and bunch of hair on the floor
• LK

  Lynsey Kittle

  Jul 16, 2026
  1.0
  If I could give this hotel 0 stars, I would. This was the worst hotel experience of my life! Brittany was very rude at checkin complaining of us wanting 2 queen beds that we booked months in advance. When we got in the room, water was all over carpet beside air conditioning. Next day, hotel called us to let us know they were putting us in another room and would let us move our things to another room when we returned. I let them know we wouldn’t be returning until that afternoon. Upon arrival, our hotel door was left open all day with all of our personal belongings. Our next room, they put us in had stains on the side of sheets. I called customer service multiple times because on top of that they overcharged us. I have never received a refund for overcharge or received a response about partial refund. I have called customer service multiple times with failed promises to call me back within 24 hr. I will advise everyone I know against staying at this hotel.

Frequently Asked Questions About Holiday Inn Express & Suites Birmingham-Irondale (East) by IHG