Best Western Plus Birmingham Inn & Suites

Reviews

• KB

  Kari Bercegeay

  Aug 26, 2026
  1.0
  ABSOLUTELY DISGUSTING and SCARY ONLY GAVE IT A 1 since I cannot leave a -0 This Room STUNK, IT WAS DIRTY. I was afraid to lie down on the bed, the sofa looked like someone did the dirty on it. It was FILTHY IT STUNK SO BAD THEY COULDN'T even find deodorizing spray - I was wondering why there was such a strong citrus-like smell when I walked in the lobby. I entered the room and figured out it was because of the FILTH AND STINK. #nasty #disgusting #rathersleepinatent #Stinks #dirty #filthy #don'tstayhere I NEED A REFUND, I HAD TO LEAVE it stunk so bad and I could NOT sleep in such disgusting atmosphere. The funny thing is after a YEAR i got an "Im sorry" ... NOT.GOOD.ENOUGH
• EE

  Emily

  Aug 20, 2026
  5.0
  Absolutely fantastic. Sam and Rehka took great care of us. Having to deal travel for a funeral having a helpful team at the hotel made the experience easier. Highly recommend and extremely clean.
• JG

  J D Gooch

  Aug 16, 2026
  2.0
  The word that describes this place is “skimp”. Skimp out on this, skimp out on that. Worst quality this; cheapest quality that. The shower rod breaks: put a screw from the dollar store in it. The breakfast runs out of this, this and that…don’t replace it. Rooms smell damp and like heavy cleaner. It seems like it probably was a nice hotel at a time. Current owners will obviously and progressively change that…
• KT

  kaitlyn treccariche

  Aug 8, 2026
  1.0
  Hello, my family and I stayed here for one night and will not again. The rooms are disgusting; nothing is wiped down maybe the only clean thing was the beds at most but the frames are filthy and the walls have food drippings off them also the bathroom is horrible they didn’t even bother to change the toilet paper noir give us extra and the holder for them is caked like it’s never been clean before, their is also cob webs in the bathroom. Don't get me started on the smell; it’s like they use dirty mop water because it smells so musty.
• RR

  Rick Ross

  Aug 3, 2026
  1.0
  This was the worst experience from a hotel that I’ve ever had. My first day there the room key cars did not work. After I went to the front desk and told them about it, they tried to make me wait a whole hour until they fixed it. Later that night after they supposedly fixed it, my key card wasn’t working again, so the front desk came up to the room and pushed the door open. That’s when I realize the room that they gave me did not lock. The front desk worker had an attitude because I was mad that my room didn’t lock with all of my belongings in there, and wanted me to wait till the next day. I wake up the next day for breakfast and the worker and the breakfast area was so rude because the sign says breakfast ends at 10 o’clock, but she started putting everything away at nine. When asked about the breakfast because one family didn’t get a chance to eat, she act as if she couldn’t understand us But never once tried to take her headphones out to hear anyone. That’s when I noticed that she organize the food that she was packing up a certain way as if she was going to serve it the next day with her “bare hands” by the way.

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