Baranof Downtown, BW Signature Collection

Reviews

• RS

  Rita Sewell

  4 days ago
  4.0
  We are visiting family here in Juneau AK. Our visit is several weeks so we decided to spend a couple nights here in downtown. This is an older building and they’ve done a good job of renovating it. It’s clean and comfortable and the staff is nice.
• SP

  Sherry Pine

  Aug 15, 2026
  1.0
  OMG, pray you never need to stay at this place. Nothing works in this place! Extreme disrepair, no TV works, no ice machine, the Elevator is very scary, beyond its maintenance date, everything is pattern, worn, dirty. No refrig for meds. Staff are in not engaged
• GE

  G E

  Aug 8, 2026
  4.0
  I have a weak spot for old hotels, which is why I paid what seemed like a lot for a room at the Baranof. Surprise! You have to pay much more than I'm used to for an average hotel room in Juneau. But it's worth it for the concierge alone. Kris booked a seaplane to the Taku Lodge for us, and a boat trip to Dawes glacier, and those were the awesome highlights of our Alaska trip. The staff were nice, and took care of the very squeaky door and broken card reader on our door as soon as we asked. As others have noted, the decor is old-fashioned brown upon brown and could use some updating.
• CC

  Ciara Coleman

  Aug 3, 2026
  1.0
  Housekeepers were sweet, the server in the morning restaurant was horrible. Don’t work a customer service job if you can’t serve the customers? She was rude & demeaning. I sat there for an hour total, there was only 3 other tables, 2 of the tables only had 1 person the other had 2 & she did not refill my water 1 time. Walked by multiple times & never stopped until I had to stop her for a check. She tossed the check book on my table after I paid without a word. I went for 2 days in a row then the rest of my stay I just went outside of the hotel for breakfast. My fiancé was able to join me on my second day & experienced the same treatment. Never got her name but she’s short, European/ Russian, a little heavy set with a mean face not hard to miss.
• SD

  Sam DiTuro

  Jul 31, 2026
  1.0
  Great location but hotel is very tired and needs a complete overhaul. Entire property is very dated and looks “dirty” based on decor and colors. My room 309 had dirty windows, a bathroom sink that takes hours to drain and no shower gel. The included breakfast buffet was out of a number of items, including coffee, and took a while to restock. It’s definitely not worth the price charged, but based on location and number of hotels in Juneau, they have a captive audience and no need to make an effort. Stay away if at all possible.