Tru by Hilton Wichita Falls

4.3
425 reviews

About

Hotel
We're a half-mile from Sikes Senter Mall, casual dining, and Midwestern State University. Free breakfast and our 24/7 market have cravings covered. Check out our fitness center and outdoor pool – or hit the walking trail at Sikes Lake, just beyond our doors. Free time's full in our lobby with board games, fresh coffee, semi-private alcoves, and free WiFi.

Location

Tru by Hilton Wichita Falls
2681 Plaza Parkway, Wichita Falls, TX
76308, United States

Hours

Reviews

4.3
425 reviews
5 stars
284
4 stars
62
3 stars
27
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with hair and unclean beds.

Staff Service

The majority of reviews highlighted friendly and helpful staff, with specific mentions of excellent service from individuals like Mari and Judy.

Breakfast Quality

Guests enjoyed the breakfast variety and quality, noting it as a highlight of their stay.

Room Comfort

While many found the beds comfortable, some mentioned that rooms were small and lacked certain amenities like coffee makers.

Check-in Issues

Several reviews pointed out problems with the check-in process, including delays and issues with third-party bookings.
  • PB
    Pamela Blankenship
    Nov 15, 2025
    5.0
    Room was very clean. Staff was friendly and very helpful. Only draw back is the parking. I had to park in another lot across the street from the hotel. It was 11:00pm and dark out.
  • DF
    der faust
    Nov 14, 2025
    5.0
    Fantastic!…. Very clean:)…..
  • LD
    Lucy Dangerfield
    Nov 9, 2025
    1.0
    I had an issue with the reservation which got worked out but I was NOT a fan of the way Jessica spoke to me. The other people at the front desk were really professional though.
  • TF
    The Fish Fly
    Oct 19, 2025
    5.0
    Our go to each and every time we visit daughter at MSU.
  • SA
    Stephen Arguijo
    Oct 11, 2025
    4.0
    Newer hotel. Single room was a little small, but it was nice and clean. The staff was helpful and friendly. I didn't use an of the amenities since I arrived fairly late and and had to leave early. It was a little far off the highway, but the biggest problem was the parking lot. It shared with its sister hotel next door. I had to park pretty far away from. The hotel. Not ideal when you get in late.

Frequently Asked Questions About Tru by Hilton Wichita Falls

What are the check-in and check-out times at Tru by Hilton Wichita Falls?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Tru by Hilton Wichita Falls offer free breakfast to guests?

Yes, free breakfast is available for all guests.