Hampton Inn Wichita Falls-Sikes Senter Mall

Reviews

• JP

  Jaimee Parks

  Feb 22, 2026
  4.0
  I booked a handicap accessible room, no bathtub bench or chair, no hooks on the curtains to grab, the carpet is torn up from the divider, there's big chunks of the furniture taken out, and only two handrails in the tub none by the toilet. It took the desk lady about five times to get our room keys to work and it's her first night working by herself, none of her upper management are answering their phones she finally got a hold of somebody to get help. There's also a portrait missing from the room as shown by two holes in the wall, but was not fixed. I hope the mattresses are semi comfy to help close this day.
• RP

  Rolo Perez

  Feb 16, 2026
  5.0
  Me & my girlfriend have stayed here a few times when here in town visiting & have always been pleased. It's a nice place to stay, clean cozy rooms, staff is courteous & the free breakfast is pretty good. Never had a bad experience here & we will continue to stay here when in town.
• AS

  Amanda Simbron

  Feb 5, 2026
  3.0
  Rooms were okay. They were clean, but extremely small and very outdated. When we went down for breakfast at 7:30am there was barely anything left (just bread, yogurt and cereal), and the employees were eating the food with the door open. We waited about 20 minutes for more food to be put out, as they were eating. (Not the front desk employees). I don't care that they were eating, but many of us guests had to wait around for food as they sat there and ate. Immediately after food was put out they all went around and got more food even before guests were able to get plates. Front desk gals were amazing.
• GJ

  George Schmith (Jord)

  Feb 2, 2026
  5.0
  Right in the middle of where all the action is. Impeccably clean rooms, friendly staff, and cool room layout. Great place to stay in Wichita Falls
• SG

  Shana Garrett

  Jan 19, 2026
  1.0
  Upon arriving at our room, the air conditioning was not functioning. Guest Services advised they could either bring a fan or apply a discount. Since we were only planning to sleep for a few hours, we agreed to a discount and attempted to move past the issue. Shortly afterward, we discovered a significant amount of blood on the bed. This was not a minor stain. It was clearly visible on the top of the bed where the sheets are folded, making it impossible that housekeeping could have missed it. This constitutes a serious biohazard and is completely unacceptable under any circumstances. We were then moved to another room and the bill was discounted. However, the only response provided was an apology. No explanation, no acknowledgment of the severity, and no reassurance that proper sanitation procedures are being followed. Additionally, there was visible gunk and buildup on the walls, further reinforcing the concern that rooms are not being properly cleaned or inspected. What was intended to be a short night out turned into a stressful, uncomfortable, and miserable experience. This was, without question, the worst hotel stay we have ever experienced. The presence of blood on bedding is a health and safety failure, not a minor inconvenience, and it should be treated with the seriousness it warrants. I expect this issue to be escalated and addressed appropriately, as it reflects a significant breakdown in housekeeping and quality control standards.

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