Best Western Plus University Inn & Suites

4.2
568 reviews

About

HotelBest Western
At the Best Western Plus University Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus University Inn & Suites will stand out among other hotels in Wichita Falls,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus University Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus University Inn & Suites
4540 Maplewood Ave, Wichita Falls, TX
76308, United States

Hours

Reviews

4.2
568 reviews
5 stars
312
4 stars
140
3 stars
49
2 stars
27
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting individuals like Josie and Tammy for their exceptional service.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness, including moldy smells and unclean bathrooms.

Breakfast Quality

Feedback on breakfast was mixed; some enjoyed the variety and quality, while others found it lacking in options and freshness.

Room Issues

Several reviews mentioned problems with room maintenance, such as malfunctioning TVs, poor ventilation, and inadequate supplies.

Location

The hotel’s location was frequently noted as a positive aspect, being close to restaurants and shopping.
  • PM
    Pete M
    Dec 18, 2025
    3.0
    We were on a trip and stayed overnight at the hotel. Found breakfast choices were more limited than typical and staff was much colder than typical. The wall to the bathroom had a wide (maybe inch wide) bead of caulk where it connected to the outside wall. Caused me to wonder if the outside wall was separating.
  • DS
    Darrell Snow
    Oct 3, 2025
    4.0
    Very nice accommodations. Very quiet and friendly atmosphere. Highly recommend.
  • IN
    incog Nito
    Sep 3, 2025
    3.0
    Quiet, decent breakfast. Single, slow elevator - had to wait a while.
  • MM
    Mike Mills
    Aug 24, 2025
    5.0
    Great hotel for the Hotter'N Hell cycling event. Wonderful hospitality, they are very accommodating of the riders needs. Had breakfast hot and ready at 4:15 am for the event. And that Nescafe coffee machine is awesome.
  • MK
    Mandy Keener
    Jul 21, 2025
    5.0
    My mother has stayed here multiple times and the staff is so kind and accommodating. The manager (Mandy) is sweet and professional. A+ establishment.

Frequently Asked Questions About Best Western Plus University Inn & Suites

What amenities does Best Western Plus University Inn & Suites offer for business travelers?

The hotel provides spacious work desks and free Wi-Fi in all guest rooms to support business travelers in staying connected and productive.

Are there any fitness facilities available at Best Western Plus University Inn & Suites?

Yes, the hotel features an in-house fitness room so guests can maintain their workout routines during their stay.