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Best Western North Side Inn

4.0
(152 reviews)

Business Details

1307 KENLEY AVE, Wichita Falls, TX
76306-6125, United States
(940) 322-8880
http://bestwestern.com

About

HotelBest Western
Located in Wichita Falls,TX, the Best Western North Side Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western North Side Inn
1307 KENLEY AVE, Wichita Falls, TX
76306-6125, United States

Hours

Reviews

4.0
152 reviews
5 stars
87
4 stars
24
3 stars
13
2 stars
9
1 star
19

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest infestations such as roaches and bedbugs.

Staff Performance

While some guests praised the friendly and helpful staff, others reported poor customer service experiences, particularly regarding room changes and cleanliness complaints.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking or unsatisfactory.

Room Conditions

Guests noted that while some rooms were clean and comfortable, others had issues such as unpleasant odors, small sizes, and inadequate amenities.
  • DB
    Darwin Bender
    Feb 17, 2026
    3.0
    The shower chair in the accessible room was broke and the hotel had no other options. No counter/place in the shower to put shampoo or body wash. But, the pressure was great and water was niceand hot. Accessible room was small but manageable. Pillows weren't that great.
  • MM
    Mark Mattson
    Feb 16, 2026
    5.0
    Clean rooms friendly staff.
  • RP
    rakesh patel
    Dec 30, 2025
    5.0
    Great hotel
  • SB
    Stephanie Brown
    Dec 24, 2025
    1.0
    We walked in and immediately went to the front desk to request a room change because the shower was not clean. The front desk staff member refused and stated that we were not allowed to change rooms, even though we had not unpacked. I explained that we hadn’t even placed our bags on the bed, but he refused again. We now have to pay for a room that we cannot even shower in. The parking lot is empty, and the staff member confirmed that other rooms were available, yet we were still not allowed to change rooms.This experience is unacceptable and does not meet reasonable cleanliness or customer service standards.
  • SB
    Sarah Briggs
    Dec 18, 2025
    1.0
    Family with 2 dogs staying one night. Room was very dirty, including a pill cut in half in plain sight on the floor. Glad my 2 year old didn’t see that before me. Water on full hot was just warm in the shower, though the sink was hot. Breakfast was half stocked at best and the cheapest I’ve seen at a BW. Topping it all off they actually charge $20 per pet so you’re gonna lose money here. Might as well do a nicer hotel, you’ll pay the same pet fee in the end and avoid the poor experience.

Frequently Asked Questions About Best Western North Side Inn

Is breakfast included with my stay at Best Western North Side Inn?

Yes, breakfast is available for free to guests at Best Western North Side Inn.

What are the check-in and check-out times at Best Western North Side Inn?

Check-in time is 3:00 PM and check-out time is 11:00 AM at Best Western North Side Inn.

Brand Certified Facts from Best Western North Side Inn

Best Western North Side Inn partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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