Best Western North Side Inn

4.0
149 reviews

About

HotelBest Western
Located in Wichita Falls,TX, the Best Western North Side Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western North Side Inn
1307 KENLEY AVE, Wichita Falls, TX
76306-6125, United States

Hours

Reviews

4.0
149 reviews
5 stars
86
4 stars
23
3 stars
12
2 stars
9
1 star
19

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted serious cleanliness problems, including dirty rooms, mold, and pest infestations such as bed bugs and roaches.

Customer Service

While some guests praised the friendly and helpful staff, others reported poor service and unresponsive management.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.

Room Conditions

Several guests noted that rooms were in need of maintenance, with issues like unpleasant odors, uncomfortable bedding, and malfunctioning amenities.

Location Concerns

The hotel is situated in a questionable area, leading to safety concerns among guests.
  • RP
    rakesh patel
    Dec 30, 2025
    5.0
    Great hotel
  • SB
    Stephanie Brown
    Dec 24, 2025
    1.0
    We walked in and immediately went to the front desk to request a room change because the shower was not clean. The front desk staff member refused and stated that we were not allowed to change rooms, even though we had not unpacked. I explained that we hadn’t even placed our bags on the bed, but he refused again. We now have to pay for a room that we cannot even shower in. The parking lot is empty, and the staff member confirmed that other rooms were available, yet we were still not allowed to change rooms.This experience is unacceptable and does not meet reasonable cleanliness or customer service standards.
  • SB
    Sarah Briggs
    Dec 18, 2025
    1.0
    Family with 2 dogs staying one night. Room was very dirty, including a pill cut in half in plain sight on the floor. Glad my 2 year old didn’t see that before me. Water on full hot was just warm in the shower, though the sink was hot. Breakfast was half stocked at best and the cheapest I’ve seen at a BW. Topping it all off they actually charge $20 per pet so you’re gonna lose money here. Might as well do a nicer hotel, you’ll pay the same pet fee in the end and avoid the poor experience.
  • LG
    Lillian Guinn
    Nov 23, 2025
    2.0
    Please reconsider staying here go stay at a hotel downtown we had cockroaches in the bathroom and on our bed. Finding at least 5 while staying there. The sheets felt like sleeping in a shower curtain and our comforter looked like it had blood on it. The pillows are super small. It is built by an unsafe neighborhood and dogs bark like crazy in the early morning. However the front desk was great service! They were friendly and gave us a packet of things to do while in town.
  • MC
    Michael Cunningham
    Nov 22, 2025
    5.0
    The last time I was here, was in April 2025. Same floor (3rd), but just the opposite hallway. Told the Clerk who checked me in, "Oh! I remember you last time".... 😁

Frequently Asked Questions About Best Western North Side Inn

Is breakfast included with my stay at Best Western North Side Inn?

Yes, breakfast is available for free to guests at Best Western North Side Inn.

What are the check-in and check-out times at Best Western North Side Inn?

Check-in time is 3:00 PM and check-out time is 11:00 AM at Best Western North Side Inn.