At the SureStay by Best Western Weimar in Weimar, TX, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unpleasant odors.
Customer Service
While some guests praised friendly staff, many reported poor customer service experiences, including rude interactions and slow responses.
Value for Money
Several customers felt the hotel provided decent value for the price, though many noted that the quality was lacking.
Location Convenience
The hotel is conveniently located off I-10, which was appreciated by many guests traveling through the area.
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D. A
Nov 25, 2025
5.0
The check-in was super fast. The property and the rooms were great. Everything was clean and most importantly no bad odor at all. I highly recommend
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Gina Barajas
Nov 16, 2025
1.0
Room smelled like mold as soon as you walked in and ceiling was had mold all over. Reported to front desk but the claim it’s not mold. I actually woke up sick because of this. I will contact health department since front desk claims it’s not
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Courtney Kelly
Nov 8, 2025
1.0
This was the most horrible hotel / motel I’ve stayed in , upon our arrival the lady told us that she could only let us check in early (which we were only 2 hours early and the room was vacant and cleaned ) if we gave her 25$ cash . So I told her to add it to my card . And she told me no I HAVE TO HAVE cash ? Which I thought was just weird , but I told her we were going to get something to eat so I put me and my children’s belongings inside the room and started walking to my personal vehicle , the older lady walks up to me asking me for the 25$ while I’m putting my children in the car I told her I was going to get my kids something to eat and getting the money and , she walked up to my car asking me if I was leaving to go get the cash she had asked for .i told her yes , and when i come back she asked me to come to the front and when I did she was being ugly towards me and she charged my card . For no reason I’ve never been somewhere that they have charged you apron arrival for being early then have horrible costumer service . And unwanted feeling here I would not recommend this place to anyone . On top of that the bath tub couldn’t be used it was cracked and unsafe for my children , rooms was dirty , the hallways smelled horrible, and anyone can walk into this building at any time due to the main doors having nails in them to hold them open .
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Hassan Sherazi
Nov 3, 2025
5.0
Great Service 👍🏻
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Marcos Olmos
Oct 26, 2025
1.0
La Cana con arañas el Cuarto 106 es infestado de arañas el servicio pesimo no los rendition por 4 horas llamamos i llamamos i nada