SureStay by Best Western Weimar

3.6
154 reviews

About

HotelBest Western
At the SureStay by Best Western Weimar in Weimar, TX, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Weimar
102 Townsend Dr, Weimar, TX
78962-3314, United States

Hours

Reviews

3.6
154 reviews
5 stars
70
4 stars
28
3 stars
14
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unpleasant odors.

Customer Service

While some guests praised friendly staff, many reported poor customer service experiences, including rude interactions and slow responses.

Value for Money

Several customers felt the hotel provided decent value for the price, though many noted that the quality was lacking.

Location Convenience

The hotel is conveniently located off I-10, which was appreciated by many guests traveling through the area.
  • DA
    D. A
    Nov 25, 2025
    5.0
    The check-in was super fast. The property and the rooms were great. Everything was clean and most importantly no bad odor at all. I highly recommend
  • GB
    Gina Barajas
    Nov 16, 2025
    1.0
    Room smelled like mold as soon as you walked in and ceiling was had mold all over. Reported to front desk but the claim it’s not mold. I actually woke up sick because of this. I will contact health department since front desk claims it’s not
  • CK
    Courtney Kelly
    Nov 8, 2025
    1.0
    This was the most horrible hotel / motel I’ve stayed in , upon our arrival the lady told us that she could only let us check in early (which we were only 2 hours early and the room was vacant and cleaned ) if we gave her 25$ cash . So I told her to add it to my card . And she told me no I HAVE TO HAVE cash ? Which I thought was just weird , but I told her we were going to get something to eat so I put me and my children’s belongings inside the room and started walking to my personal vehicle , the older lady walks up to me asking me for the 25$ while I’m putting my children in the car I told her I was going to get my kids something to eat and getting the money and , she walked up to my car asking me if I was leaving to go get the cash she had asked for .i told her yes , and when i come back she asked me to come to the front and when I did she was being ugly towards me and she charged my card . For no reason I’ve never been somewhere that they have charged you apron arrival for being early then have horrible costumer service . And unwanted feeling here I would not recommend this place to anyone . On top of that the bath tub couldn’t be used it was cracked and unsafe for my children , rooms was dirty , the hallways smelled horrible, and anyone can walk into this building at any time due to the main doors having nails in them to hold them open .
  • HS
    Hassan Sherazi
    Nov 3, 2025
    5.0
    Great Service 👍🏻
  • MO
    Marcos Olmos
    Oct 26, 2025
    1.0
    La Cana con arañas el Cuarto 106 es infestado de arañas el servicio pesimo no los rendition por 4 horas llamamos i llamamos i nada

Frequently Asked Questions About SureStay by Best Western Weimar

Does SureStay by Best Western Weimar offer free breakfast to guests?

Yes, the hotel provides free breakfast for its guests.

Are pets allowed at SureStay by Best Western Weimar?

Yes, pets are welcome at the hotel.