Business Details
About
Hotel
At the SureStay by Best Western Weimar in Weimar, TX, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
Hours
Reviews
3.6
153 reviews
5 stars
69
4 stars
28
3 stars
14
2 stars
10
1 star
32
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained sheets, and unpleasant odors.
Service Quality
While some guests praised the friendly and accommodating staff, others reported poor customer service and unresponsive front desk staff.
Location Convenience
Many customers appreciated the hotel's convenient location off I-10, making it a suitable stop for travelers.
Value for Money
Several guests felt that the hotel provided decent value for the price, especially for a quick overnight stay.
Amenities and Maintenance
Guests noted issues with amenities such as limited breakfast options, outdated facilities, and maintenance problems like broken fixtures.
- GBGina BarajasNov 16, 20251.0Room smelled like mold as soon as you walked in and ceiling was had mold all over. Reported to front desk but the claim it’s not mold. I actually woke up sick because of this. I will contact health department since front desk claims it’s not
- CKCourtney KellyNov 8, 20251.0This was the most horrible hotel / motel I’ve stayed in , upon our arrival the lady told us that she could only let us check in early (which we were only 2 hours early and the room was vacant and cleaned ) if we gave her 25$ cash . So I told her to add it to my card . And she told me no I HAVE TO HAVE cash ? Which I thought was just weird , but I told her we were going to get something to eat so I put me and my children’s belongings inside the room and started walking to my personal vehicle , the older lady walks up to me asking me for the 25$ while I’m putting my children in the car I told her I was going to get my kids something to eat and getting the money and , she walked up to my car asking me if I was leaving to go get the cash she had asked for .i told her yes , and when i come back she asked me to come to the front and when I did she was being ugly towards me and she charged my card . For no reason I’ve never been somewhere that they have charged you apron arrival for being early then have horrible costumer service . And unwanted feeling here I would not recommend this place to anyone . On top of that the bath tub couldn’t be used it was cracked and unsafe for my children , rooms was dirty , the hallways smelled horrible, and anyone can walk into this building at any time due to the main doors having nails in them to hold them open .
- HSHassan SheraziNov 3, 20255.0Great Service 👍🏻
- MOMarcos OlmosOct 26, 20251.0La Cana con arañas el Cuarto 106 es infestado de arañas el servicio pesimo no los rendition por 4 horas llamamos i llamamos i nada
- GBGeri BurkeOct 18, 20253.0Diamond Elite member here but Ugh!!! Front desk called and woke us up at 8:26 am to ask us if we were staying another night. Our reservation was for one night and they had already given us a receipt when we checked in. On the receipt it clearly said check out was at 11 am. At 10:55, when we turned in our keys and checked out, we asked if calling early to ask if we would be staying another night was a usual practice. She said "we are busy and people want to check-in early and we need to clean the rooms". What??? But we paid for our privacy until 11:00 & check-in isn't until 3 pm. We really needed those extra couple of hours of sleep!! Not happy with this BW at all. My husband is a Diamond Elite member which they also never acknowledged. We stay at BW all over the country. This one is now near the bottom of our list. On a good note, it was right off I-10 & although in dire need of updating, the room was clean.
Frequently Asked Questions About SureStay by Best Western Weimar
Does SureStay by Best Western Weimar offer free breakfast to guests?
Yes, the hotel provides free breakfast for its guests.
Are pets allowed at SureStay by Best Western Weimar?
Yes, pets are welcome at the hotel.
Is room service available at SureStay by Best Western Weimar?
Yes, room service is available for guests.
Is SureStay by Best Western Weimar a smoke-free property?
Yes, the hotel is a smoke-free property.
Does SureStay by Best Western Weimar offer Wi-Fi connectivity?
Yes, Wi-Fi is available throughout the hotel.
What are the business hours for SureStay by Best Western Weimar?
The hotel operates 24 hours a day, 7 days a week.
What is the address and contact number for SureStay by Best Western Weimar?
It is located at 102 Townsend Dr, Weimar, TX 78962-3314, and the main phone number is +1 979-725-9700.
Are there other hotels near SureStay by Best Western Weimar?
Yes, nearby hotels include Scottish Inn, Scottish Inn Hotel Weimar, and SureStay Hotel by Best Western Weimar.
Where can I find restaurants near SureStay by Best Western Weimar for dining options?
Nearby restaurants include Turbo Joe's Pizzeria - Int'l Kitchen & Tea House, Taqueria El Rey, McDonald's, Chester's Chicken, Dairy Queen, Los Jarritos Mexican Food, Subway, Texas Burger, and Wendy's.
What convenience stores and gas stations are close to SureStay by Best Western Weimar?
Nearby convenience stores and gas stations include Wildcat Express, Valero, Shell, Snappy's Market, Love's Travel Stop, and CAT Scale.