Business Details
About
HotelBest Western
Located in Webster,TX, the Best Western Webster Hotel, NASA is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Webster Hotel, NASA
889 W BAY AREA BLVD, Webster, TX
77598, United States
Hours
Reviews
3.7
930 reviews
5 stars
361
4 stars
241
3 stars
131
2 stars
82
1 star
115
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Amber and Amelia.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and insect infestations, leading to a poor overall impression.
Room Quality
Guests reported that rooms were outdated and in need of maintenance, with issues such as uncomfortable beds, small bathrooms, and broken amenities.
Value for Money
While some guests found the hotel to be a good value for the price, others felt that the quality did not meet expectations, especially given the cleanliness and maintenance issues.
- HWhughland wooten6 days ago1.0Worst experience, changed room 3 time all were dirty. Hotel didn't have any clean sheets. Do not book!
- RCRoman CabreraJan 4, 20261.0Hell is cleaner than this place! I've never done a bad hotel review till now. At first they gave us a room that wasn't, done, they changed us to a second one, the pics I'm attaching are from that room. Yes they're bed bugs, we found at least 4 in a few minutes, we collected them and delivered to the front desk lady in a bag. It was 00:30 hrs, that's the only reason we stayed there for the third room. Guess what? It wasn't done, it had used razors all over the sink. So, we proceeded to the 4th room where we unfortunately slept. My pregnant wife had bites all over her forehead and body. Location is ok, if you plan on taking a cruise next day, but please do you a favor and avoid it, its really not worth it! It's the worst experience I've ever had in an hotel.
- KSKaro SanJan 2, 20265.0Best bed ever.
- DCDiego CerdaDec 4, 20255.0Melissa & Amelia made the experience nice and easy! They were very sweet and helpful with questions and accommodations.
- TYTristtanna YazzaNov 25, 20252.0Bed was way too Hard. With a full day of activities you want to get a good night sleep but can't because the bed was too hard to sleep.
Frequently Asked Questions About Best Western Webster Hotel, NASA
What is the address of Best Western Webster Hotel, NASA?
The Best Western Webster Hotel, NASA is located at 889 W Bay Area Blvd, Webster, TX 77598, USA.
Does Best Western Webster Hotel, NASA offer free WiFi to guests?
Yes, the hotel provides free WiFi access for its guests.
Is the Best Western Webster Hotel, NASA open 24 hours?
Yes, the hotel operates 24 hours a day, every day of the week.
Does Best Western Webster Hotel, NASA have an on-site restaurant?
Yes, the hotel features an on-site restaurant for guests.
What kind of customer service can guests expect at Best Western Webster Hotel, NASA?
The hotel prides itself on superior customer service that aims to meet all your needs and exceed expectations.
How can I contact Best Western Webster Hotel, NASA by phone?
You can call the hotel at +1 281-338-6000.
Are there other accommodation options near Best Western Webster Hotel, NASA?
Yes, Bay Area Inn and Suites, a motel and hotel accommodation, is located nearby and is an alternative lodging option.
What automotive repair services are available near Best Western Webster Hotel, NASA?
Protech Collision Repair Center, an automotive repair shop, is located nearby and can assist with vehicle repairs.
Can visitors to Best Western Webster Hotel, NASA explore local attractions nearby?
While the profile highlights nearby accommodation and repair centers, guests may find exploring local attractions in Webster, TX, a convenient activity before or after their stay.
Is there a special promotional offer currently at Best Western Webster Hotel, NASA?
Yes, the hotel is offering a $20 gift card as part of a featured promotion.