Best Western Plus Waxahachie Inn & Suites

Reviews

• LR

  Lina R

  2 days ago
  2.0
  We stayed over the weekend for a wedding. The room we stayed in was filthy. The doors has these mold spots on the frame, the sheets had spots and there were used Q Tips on the floors. I know corporate is going to blame housekeeping, so I want to reiterate that housekeeping is not responsible for mold and the lack of resources to keep the rooms clean. As someone who has family in hotel management, this was a very disappointing experience. I will never stay here again.
• KR

  Kait RM

  Feb 20, 2026
  2.0
  The showers are gross, it looks like they are molding with black stains on them too. Safety locks on door was loose. Maids will throw out your drinks and utensils so just put the DND sign on the door.
• AG

  Ally G

  Feb 6, 2026
  1.0
  So my family and I stayed in a non smoking room number 216 which is very outdated, the beds were the most uncomfortable mattresses you can sleep on, the bathroom has mold everywhere including the ceiling above the shower, the bathroom sink and above the door. You can literally smell dirt in the room as if it’s not cleaned properly and the room itself just has a overall horrid smell which I don’t know if it belongs to the cleaning products they use or if it’s something else but it’s reeks! and the cherry on the top is when you walk in there’s a heavy smell of cigarettes and weed. Waste of money and definitely Won’t be staying here again even though the location is convenient avoid this place if you have a family and are looking for a mold free comfortable stay.
• OM

  Orlando Munoz

  Jan 12, 2026
  1.0
  They have a Roach problem and both rooms I stayed in had a smell. Stains on the ceiling and on the floors. Will definitely not recommend this hotel to anyone.
• ND

  N Darci

  Dec 29, 2025
  2.0
  When you walk into the lobby to check in, you are greeted with that mysterious "smell", that you get in older, run-down hotels. It is obvious that maintenance has been neglected and this hotel has seen better days. Our sink was cracked and re-caulked (come on!), and everything looks run-down. This is more like a lower budget Motel 6. This hotel needs a complete makeover and it is sad that they have neglected to invest in this structure. I assume their business plan is to save money and stretch it out as long as possible, until they lose guests, and then will do a needed makeover. We will not be staying here again, which is the ultimate vote of no confidence.

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