Best Western Plus Waxahachie Inn & Suites

Reviews

• AG

  Ally G

  5 days ago
  1.0
  So my family and I stayed in a non smoking room number 216 which is very outdated, the beds were the most uncomfortable mattresses you can sleep on, the bathroom has mold everywhere including the ceiling above the shower, the bathroom sink and above the door. You can literally smell dirt in the room as if it’s not cleaned properly and the room itself just has a overall horrid smell which I don’t know if it belongs to the cleaning products they use or if it’s something else but it’s reeks! and the cherry on the top is when you walk in there’s a heavy smell of cigarettes and weed. Waste of money and definitely Won’t be staying here again even though the location is convenient avoid this place if you have a family and are looking for a mold free comfortable stay.
• OM

  Orlando Munoz

  Jan 12, 2026
  1.0
  They have a Roach problem and both rooms I stayed in had a smell. Stains on the ceiling and on the floors. Will definitely not recommend this hotel to anyone.
• ND

  N Darci

  Dec 29, 2025
  2.0
  When you walk into the lobby to check in, you are greeted with that mysterious "smell", that you get in older, run-down hotels. It is obvious that maintenance has been neglected and this hotel has seen better days. Our sink was cracked and re-caulked (come on!), and everything looks run-down. This is more like a lower budget Motel 6. This hotel needs a complete makeover and it is sad that they have neglected to invest in this structure. I assume their business plan is to save money and stretch it out as long as possible, until they lose guests, and then will do a needed makeover. We will not be staying here again, which is the ultimate vote of no confidence.
• BS

  Brian Smith

  Dec 8, 2025
  1.0
  Room was fine. Entire third floor smelled very strongly of cigarettes and weed, like as if someone was actively smoking in the hallway. Front desk didn’t seem to care. They were using something plugged in the the wall in the hallway to try to mask the smell but it wasn’t working well at all. Looking at other reviews this seems to be a huge issue with this hotel. Guess they don’t care.
• GM

  Gina Morgan

  Dec 5, 2025
  4.0
  The room was clean overall, but the first queen bed I laid in was very squeaky and after about an hour laying in the bed I was itching all over. I called the front desk to see if I could change rooms, but there was not another non-smoking room available. She said one would open up for the next day and to call at noon to switch rooms. I changed beds and slept without issue on that bed. A friend was joining me the next day so I needed both beds. When I called to switch rooms I was told someone else booked the room and that the night clerk should have held it for me. There was not another room available. They sent maintenance up and they flipped the mattress and changed the bedding. It was still squeaky but not itchy so basically resolved the issue for the second night. Overall I would recommend. Location was good, parking lot is well lit, breakfast was decent, staff was friendly.

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