Holiday Inn Express & Suites Waller - Prairie View by IHG

3.8
457 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Hotel in WALLER near PRAIRIE VIEW A&M UNIVERSITY and DAIKIN-GOODMAN MANUFACTURING. Enjoy a heartwarming welcome when you stay at the Holiday Inn Express and Suites hotel in Waller Prairie View. Our 100 percent smoke free facility is located next to Highway 290 at exit 2920 Waller. We are less than 4 miles from Prairie View University. We welcome students, their families, faculty and anyone coming to visit the home of the Panthers. Whether you are at the hotel for business or leisure, start your day with our complimentary hot deluxe Express Start Breakfast bar. Stay connected with free high speed WIFI Internet access everywhere you go and our business center can provide easy ways to keep up with your office and personal work 24 hours a day. Our 975 square feet Lonestar Meeting room is available if you want to host an especial event and our Houston Board room is available for business meetings. Keep active and maintain your workout routine at the state of the art 24 hours fitness center and relax with your loved ones at our outdoor pool. We are just minutes away from many wedding venues. We are also the closest to the largest industrial plant Daikin Industries Goodman Manufacturing. Our hotels location also provides easy access to nearby attractions, including the Houston Premium Outlet Mall, Prairie View Cricket complex, Waller County Fairgrounds, The Clubs at Houston Oaks, Yogi Bear Jelly Stone Park, and Showboat drive in Theater.

Location

Holiday Inn Express & Suites Waller - Prairie View by IHG
31380 FM 2920, Waller, TX
77484, United States

Hours

Reviews

3.8
457 reviews
5 stars
202
4 stars
108
3 stars
49
2 stars
35
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff were praised for being friendly and accommodating, others, particularly management, were reported as rude and unprofessional.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including musty smells, mold, and reports of bed bugs and cockroaches.

Facilities and Maintenance

Guests reported various maintenance issues, including broken elevators, poor water pressure, and outdated amenities, contributing to a negative experience.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others noted it was often lacking in variety and quality.

Overall Experience

Many guests expressed disappointment with their stay, citing issues with management, cleanliness, and the overall condition of the hotel.
  • VF
    Victor Flores
    Nov 4, 2025
    5.0
    Clean room… comfortable bed… quick service… pleasant hostess…and close to restaurants & stores…
  • DD
    DS
    Nov 4, 2025
    1.0
    During our stay at this hotel, my brother lifted the mattress and found two used syringes underneath, and one filled one. We immediately notified staff and emailed management, but no one ever responded, not a single manager, even though we were told they would call us. Days later, we’ve still received no acknowledgment, apology, or follow-up. To make matters worse, the shower in our second room didn’t work, and there was visible black mold on the lampshades and AC units. We were in a remote area with few hotel options, or we would have left immediately. I’ve since filed a complaint with the Health Department and escalated this to corporate. This level of neglect and lack of accountability is completely unacceptable.
  • UU
    unknown
    Oct 25, 2025
    5.0
    One of the best hotels in Waller I’ve stayed at, always fresh coffee made and good customer service. The reviews seemed skeptical at first but after I experienced staying here, there was nothing wrong at all.
  • TC
    Tiffany Coleman
    Oct 25, 2025
    1.0
    The owner of this hotel is very rude. He told me I lied about the room I reserved for #PVHC25 then proceeded to tell me to get the hell out of his hotel or he would call the police. Prairie View alumni is what keeps money in there pockets and then they try to treat us any kind of way and expect us to just except it because it's close to the yard. I refuse to ever give those people my money.
  • AD
    Amy Dick
    Oct 11, 2025
    1.0
    If you enjoy sleeping on concrete slabs disguised as “beds” and taking showers that never quite commit to being warm, congratulations — this is your paradise. The mattress was so firm it could double as a parking lot, and the water temperature hovered somewhere between “glacier melt” and “lukewarm disappointment.” By morning, my back felt like I’d wrestled a brick wall, and I’m pretty sure the shower was just taunting me. The only thing hotter than the water wasn’t the water — it was my irritation. Would I stay again? Only if every other hotel, motel, and cardboard box in the area was booked solid.

Frequently Asked Questions About Holiday Inn Express & Suites Waller - Prairie View by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Waller - Prairie View?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is free breakfast available at the hotel?

Yes, the hotel offers a complimentary hot deluxe buffet breakfast called Express Start Breakfast bar.