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Best Western Plus Waller Hotel

4.5
(253 reviews)

Business Details

19720 Stokes Rd, Waller, TX
77484, United States
(936) 372-7570
http://bestwestern.com

About

HotelBest Western Plus
At the Best Western Plus Waller Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Waller Hotel will stand out among other hotels in Waller,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Waller Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Waller Hotel
19720 Stokes Rd, Waller, TX
77484, United States

Hours

Reviews

4.5
253 reviews
5 stars
186
4 stars
40
3 stars
9
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with unclean bedding and maintenance.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, although there were a few reports of unprofessional behavior from certain employees.

Breakfast Quality

The breakfast offerings were generally well-received, with many guests enjoying the variety and quality, though some noted inconsistencies in food availability.

Location

Guests appreciated the hotel's convenient location near dining options and easy access to the highway.

Room Comfort

Most reviews highlighted the comfort and spaciousness of the rooms, although there were isolated complaints about specific maintenance issues.
  • TW
    Tony Wilson
    5 days ago
    5.0
    This is one of the best hotels that I ever stayed always come to this hotel all the time great staff friendly service great job
  • SH
    S. Haynes
    Jan 3, 2026
    4.0
    Nice, clean rooms
  • AD
    A.L. Dorsey
    Dec 20, 2025
    5.0
    We had the pleasure of staying at this Best Western Plus Waller Hotel. I was initially impressed with this hotel back in September when visiting a business associate. As a result, I booked 4 rooms for an over night stay in order to attend December graduation ceremonies at Prairie View A& M University. When we arrived for checkin we were greeted by two friendly young ladies at the desk. They took great care in assigning us rooms in close proximity to each other. We were very pleased with how spacious, clean and comfortable the rooms were. The next morning we were pleasantly surprised with a delicious hot breakfast that included sausage, eggs, hash-browns, waffles, etc. Also, coffee and delicious cranberry juice! The breakfast attendant worked nonstop to insure that there was plenty of food for the large crowd gathering in the breakfast area. Our overnight stay was short but very much enjoyed! Our son has now graduated from PVAMU, but should the need arise to visit the area again, rest assured, this Best Western Plus Hotel will be our first choice! Thank you for making our weekend so wonderful! ⭐️⭐️⭐️⭐️⭐️
  • MB
    Michael Brown
    Dec 17, 2025
    1.0
    Nice staff, good breakfast, great location to where we needed to be and easy to get to off the highway. So, my ratings are a little all over the place. The reason for this is that I personally did not have any issues with this hotel. We were only there for one night and when we left, I would have recommended it highly. However, once we left the hotel and about half a day later, my niece who was in the room couple doors down from us, became to itch. Once we got home and later that night, it got worse and she became to develop welps on her body to the point that she went to the urgent care because it looked like she was having an allergic reaction to something. Nope... BED BUGS!! We had to go home and throw everything in the washer and run it on hot water to kill any remaining bugs.
  • FI
    Fire and Ice Turnkey Unlimited Inc
    Dec 11, 2025
    2.0
    12/10/25 Front desk clerk De' Leon was a 5 ⭐️⭐️⭐️⭐️⭐️ all the way!!! He helped us sign up and was very informative about food in the area. Had great converaation. On the morning of 12/11/25 the young lady serving breakfast was also 5 ⭐️⭐️⭐️⭐️⭐️. She was polite and made sure we were happy with what was served and made sure we didnt need anything else before closing shop. The reason for the 2 star was the room was disappointing. That weird ruff top cover in the bed was awful. Pillows were so old we went to truxk and got our own. When I pulled back that ruff top cover I noticed what seemed to be mascara and also some kind of sauce on the quilted one. This cover was NOT washed. That really pissed me off. We again went to truck and got all of our stuff to sleep with. Redoing beds without washing is a complete NO!!! Cutting corners is out of the question when it comes to cleasingness!!!! Its been many, many years since we stayed at a BW and now remember why! Also, whoever decided the lemon soap is a thing! Its NOT! Get with the program of other hotels who are using DOVE! You are the same price as everybody else. Or just become a INN and lower the price.

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