Hotel Indigo Waco - Baylor by IHG

4.5
1171 reviews
Entrance

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Closest Hotel to Magnolia Market, Less than a 10 Minute Walk We are in the center of it all, positioned in the warehouse district and just across I-35 from the Baylor University campus. The Hotel Indigo® Waco Baylor hotel sits in the heart of downtown Waco's business hub and is walking distance to both the Waco Convention Center and Baylor University. We are steps away from local shops, restaurants, and nightlife near the Brazos Riverwalk. While in town we encourage you to visit the Magnolia Market at the Silos, as featured on HGTV's #1 hit series Fixer Upper. The Magnolia Market is located just three short blocks, about a ten-minute walk, down Webster Avenue. Be sure to explore other local favorites such as: Dr. Pepper Museum, award winning Balcones Distillery, the Waco Mammoth site, and the Texas Ranger Museum. if you are feeling adventurous head out to the BSR Cable Park or catch a game at McLane Stadium. During your stay at our Waco hotel, you will enjoy our top-rated accommodations and customer service. Our unique indoor/outdoor pool and patio area is a perfect place to relax after a fun day visiting the sites. Our on-site restaurant, the top ranked Brazos Bar & Bistro, offers a local menu and signature cocktails coupled with warm, southern service. For those needing a space to meet, we offer a boardroom and banquet room for up to 100.

Location

Hotel Indigo Waco - Baylor by IHG
211 Clay Ave, Waco, TX
76706, United States

Hours

Reviews

4.5
1,171 reviews
5 stars
827
4 stars
215
3 stars
56
2 stars
28
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many guests praised the friendly and accommodating staff, there were several reports of rude service, particularly from a front desk employee, which negatively impacted some experiences.

Cleanliness

The hotel received high marks for cleanliness, with numerous guests noting that their rooms and the overall property were immaculate.

Location

Guests appreciated the hotel's prime location in downtown Waco, making it convenient for visiting local attractions and restaurants.

Amenities

The hotel features a well-maintained pool and bar area, though some guests expressed disappointment over the lack of microwaves and issues with WiFi connectivity.

Booking Issues

Several customers reported problems with online bookings and unexpected fees, leading to frustration and confusion during check-in.
  • JT
    Jason Thatcher
    Nov 18, 2025
    5.0
    Best hotel in town.
  • TI
    Toby Innes
    Nov 14, 2025
    5.0
    Dennis at the front is the best! Great energy, super friendly, knowledgeable and accommodating. The industry needs more people like him!
  • KK
    Kiru Assefa (Kiru kenworth)
    Nov 3, 2025
    5.0
    Good, clean, quite. I like it.
  • CG
    Carrie Graves
    Nov 1, 2025
    1.0
    I booked a room here through IHG and spent 96,000 rewards points for one night. When I arrived, I was unable to check in because they would not accept either of my 2 bank cards for the security deposit! I even offered to put up cash for the security, but that was also not accepted! We ended up having to find a different hotel because we were unable to check in for our pre-paid reservation... Would not recommend!!
  • SG
    Stephen Godlewski
    Oct 24, 2025
    5.0
    Great breakfast, great rooms ,friendly staff nice location.

Frequently Asked Questions About Hotel Indigo Waco - Baylor by IHG

Is Hotel Indigo Waco - Baylor by IHG suitable for business travelers?

Yes, Hotel Indigo Waco - Baylor by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.

Does Hotel Indigo Waco - Baylor by IHG have a loyalty program?

Yes, Hotel Indigo Waco - Baylor by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Waco - Baylor by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.