Holiday Inn Express & Suites Waco South by IHG

4.3
851 reviews
Welcome to the Holiday Inn Express & Suites Waco South

About

HotelWedding VenueBusiness Meeting Locations
The team at Holiday Inn Express & Suites Waco South will give you a warm welcome into the Heart of Texas. Our hotel is located halfway between Dallas and Austin, with convenient access from I-35 and Hwy 6, and it's just a short drive from Waco Regional Airport. Waco is much more than a place for passing through. The city boasts 18 museums, hundreds of historic sites, the many attractions of Baylor University. Minutes away from Magnolia Market at the Silos, Cameron Park Zoo, and the Waco National Mammoth Site. Visit the Central Texas Marketplace for the latest and greatest shopping and dining in Waco. Our guest rooms are generously-sized and designed to put you at ease. Use our complimentary Wi-Fi to stay connected to both home and work. Stay on top of your workout routine in our Fitness Center featuring Precor equipment and our indoor swimming pool. Traveling with a group? We have dedicated associates who can help you plan and facilitate your meetings, events, and outings.

Location

Holiday Inn Express & Suites Waco South by IHG
5701 Legend Lake Parkway, Waco, TX
76712, United States

Hours

Reviews

4.3
851 reviews
5 stars
540
4 stars
180
3 stars
60
2 stars
27
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting Jodi's exceptional service.

Cleanliness

While some guests reported clean rooms and common areas, others noted issues with cleanliness, including dirty rooms and overflowing trash.

Facilities Issues

Several reviews mentioned problems with the air conditioning, lack of hot water, and non-functional elevators, indicating maintenance concerns.

Location

Guests appreciated the hotel's convenient location near restaurants and shopping, making it a favorable choice for travelers.

Customer Service

Mixed feedback on customer service, with some guests experiencing excellent service while others reported rude or unprofessional interactions.
  • DG
    Danna Garcia
    5 days ago
    5.0
    Jodi at the front desk was so sweet and helpful!!! The room is clean. Beds are comfy.
  • HB
    Heidi Baah
    Oct 26, 2025
    5.0
    Nice staff, great space, good breakfast!
  • JB
    Jodene LaNay Berkowitz (J.L. Berkowitz)
    Oct 14, 2025
    5.0
    Perfect location in Waco!
  • RC
    Rick Cortes
    Sep 7, 2025
    5.0
    Jodi was the nicest and most welcoming hostess at any hotel I’ve ever stayed at. Rooms were clean and comfortable. Highly recommend.
  • CB
    Catherine Brown
    Sep 3, 2025
    3.0
    Jodi the clerk at night is awesome, she is kind and helpful. The morning clerk on the day we checked out (left a day early) could not be bothered to process the check out. The room while spacious shows wear but the main issues were the lack hot water to shower with and the struggling air-conditioning unit. We were asked to vacate for a few hours for routine repair to the a/c.

Frequently Asked Questions About Holiday Inn Express & Suites Waco South by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Waco South by IHG?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.

Is breakfast included with my stay at Holiday Inn Express & Suites Waco South?

Yes, a complimentary buffet breakfast is available for guests.