Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The team at Holiday Inn Express & Suites Waco South will give you a warm welcome into the Heart of Texas. Our hotel is located halfway between Dallas and Austin, with convenient access from I-35 and Hwy 6, and it's just a short drive from Waco Regional Airport.
Waco is much more than a place for passing through. The city boasts 18 museums, hundreds of historic sites, the many attractions of Baylor University. Minutes away from Magnolia Market at the Silos, Cameron Park Zoo, and the Waco National Mammoth Site. Visit the Central Texas Marketplace for the latest and greatest shopping and dining in Waco.
Our guest rooms are generously-sized and designed to put you at ease. Use our complimentary Wi-Fi to stay connected to both home and work. Stay on top of your workout routine in our Fitness Center featuring Precor equipment and our indoor swimming pool. Traveling with a group? We have dedicated associates who can help you plan and facilitate your meetings, events, and outings.
Location
Holiday Inn Express & Suites Waco South by IHG
5701 Legend Lake Parkway, Waco, TX
76712, United States
Hours
Reviews
4.3
866 reviews
5 stars
553
4 stars
180
3 stars
61
2 stars
27
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting Jodi's exceptional service.
Cleanliness
Overall, guests appreciated the cleanliness of the rooms and common areas, although some noted issues with specific rooms.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests.
Maintenance Issues
Several reviews mentioned maintenance problems, including issues with hot water, elevators, and room conditions.
Customer Service Concerns
There were multiple complaints regarding poor customer service experiences, particularly at check-in and with handling reservations.
- MCMichael Curry2 days ago5.0Needed a last minute, late night room for visiting a family member in the hospital next door. The staff was very accommodating and even compassionate to my reason for staying. Hotel was very nice, room was perfect, and the price was very reasonable. I will definitely be staying there again in the future, just hopefully not for the same reason!
- PPPete PorterJan 5, 20265.0I stayed at this Hotel for 6 days absolutely one of Best Hotels I have ever stayed at and I travel a lot best staff housekeeping breakfast staff General Manager everyone was so polite making sure my stay was safe and friendly and great I highly recommend this Hotel
- RWRoger WaiteJan 4, 20265.0This facility is exceptionally clean and the staff is so personable.
- DCDouble CrossJan 2, 20265.0Great stay very clean and comfortable nice location and lots around to do thznks for the stay and hope to see yall agan soon
- PLPerry LomaxDec 21, 20253.0Nice hotel, close to the mall
Frequently Asked Questions About Holiday Inn Express & Suites Waco South by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Waco South by IHG?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Is breakfast included with my stay at Holiday Inn Express & Suites Waco South?
Yes, a complimentary buffet breakfast is available for guests.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express & Suites Waco South?
No, pets including cats and dogs are not allowed on the property.
What kind of fitness facilities does the hotel offer?
The hotel features a free fitness center with elliptical machines, treadmills, and free weights.
Is Holiday Inn Express & Suites Waco South accessible for guests with mobility issues?
Yes, the hotel provides accessible parking, elevators, and is mobility accessible.
Does the hotel provide contactless check-in or checkout?
Yes, contactless check-in and checkout options are available.
What nearby attractions can I visit after staying at Holiday Inn Express & Suites Waco South?
You can explore Magnolia Market at the Silos, Cameron Park Zoo, and the Waco National Mammoth Site, all just a short drive from the hotel.
Are there dining options near the hotel?
Yes, nearby restaurants include Saltgrass Steak House, Chuy's Tex-Mex, P.F. Chang's, and Fish City Grill, offering a variety of cuisines.
How can I reach Holiday Inn Express & Suites Waco South using local transportation?
The hotel offers a local shuttle service, and it is conveniently located near major highways I-35 and Hwy 6, with proximity to Waco Regional Airport for easy access.