Business Details
About
HotelHilton
Daily Mandatory Charge includes the Waco Tourism PID Fee and Texas Recovery Fee.
This Hilton Hotel is situated on the banks of the Brazos River in the heart of Texas. Unwind at this Waco hotel close to a range of great attractions including Magnolia Market at the Silos and Baylor University. Relax in a spacious king or double bed guest room or choose an executive room and enjoy exclusive access to premium Brazos River views as well as continental breakfast and special in-room amenities.
Connected to the Waco Convention Center via a covered walkway - this hotel in downtown Waco offers over ten thousand square feet of versatile meeting space for up to 200 guests. Host briefings in our boardroom and the grandest of Waco celebrations in the flexible ballroom. Hold a special event in one of two stunning outdoor venues and admire lush gardens featuring fountains with pebble brooks and wooden gazebos. Stay productive with free WiFi throughout the hotel and catch up with work in the 24-hour business center.
Re-energize with a workout in the 24-hour fitness center or plunge into the outdoor pool before lounging in the beautifully landscaped seating area. Take in breathtaking Brazos River views over succulent steaks and innovative Italian cuisine at Brazos Grille. Wake up with a freshly brewed coffee from the Starbucks coffee kiosk and enjoy cool evening drinks and bar snacks in the inviting Lobby Bar.
Location
Hours
Reviews
4.3
1,690 reviews
5 stars
989
4 stars
439
3 stars
123
2 stars
66
1 star
73
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some noted issues with outdated facilities.
Staff Service
The staff received high marks for friendliness and helpfulness, with several specific mentions of exceptional service.
Condition of Facilities
Numerous reviews highlighted that the hotel is old and in need of renovation, with dated rooms and amenities.
Location
Guests appreciated the hotel's convenient location near restaurants and attractions, making it a favorable choice for visitors.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality of food.
- RHRay Hubbard2 days ago4.0Ive stayed at this hotel a few times. The last time I stayed prior to this stay, the hotel was clean and nice. I was surprised that there were no signs of the hotel being updated any at all over the past decade when I was last here. There really needs to be some attentive details and some fresh paint. The room was nice however I was not please with the mold that I saw in the tub and on the floor, at least I thought it was mold, it actually went away when I wiped at it with a hot towel. Other than the OUTDATED and not properly Cleaned Rooms, everything else was pleasant. Front Desk, Bar, Meeting Room and Restaurant staff were all very nice and helpful. If the opportunity arrises, I would stay here again, hopefully to a cleaner bathroom and some fresh paint.
- LDLaura DuncanDec 15, 20255.0The room was clean and the offerings for breakfast buffet were really good They have a decent checkout time. Overall, definitely do recommend
- BWBrittany WhiteDec 14, 20255.0I can’t say enough great things about the team at Hilton in Waco. I had a situation unrelated to this Hilton location, and after the Hilton location where we had an issue refused to even attempt to resolve the issue or answer any questions we had, Cheyenne took the time to really listen and try to help. And when there was something she didn’t know, she went above and beyond by connecting me with Ricky, who was also incredibly knowledgeable and respectful and best part.. very helpful. Together, they offered me clear steps I could take to resolve my issue. Their customer service is truly top-tier, A+ all the way. I truly appreciate their professionalism and care—thank you both!
- KKKlynnDec 14, 20251.0Its a seasoned hotel however, although its aged making sure its clean, goes a LONGGG WAY. Thumbs down 👎🏿
- JCJessica CruzDec 12, 20255.0I highly recommend staying at Hilton Waco because rooms are very clean and all the staff is professional and very helpful. I would like to give a special big thanks to Sra. Consuelo "Connie" for the great job she does everyday! I would like to send her a gift card to show her my appreciation for honest hard work. If you can make this happen please reach out to me.
Frequently Asked Questions About Hilton Waco
What are the check-in and check-out times at Hilton Waco?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM at Hilton Waco.
Does Hilton Waco offer free WiFi?
Yes, Hilton Waco offers free WiFi available in public areas and has a public internet terminal.
Are pets allowed at Hilton Waco?
Pets are not allowed at Hilton Waco, but service dogs with proper documents are permitted.
Is parking available at Hilton Waco?
Yes, free self-parking is available for guests at Hilton Waco.
What dining options are available at Hilton Waco?
Hilton Waco features three restaurants including the Brazos Grille bar and offers room service. Vegetarian and vegan meals are also available.
Does Hilton Waco provide accessibility features for guests with mobility needs?
Yes, Hilton Waco is mobility accessible and has accessible parking and elevators.
What fitness and recreational facilities does Hilton Waco offer?
Hilton Waco has a free 24-hour fitness center and one outdoor pool for guests to enjoy.
Are there meeting and event spaces available at Hilton Waco?
Yes, there are eight meeting rooms including a boardroom, ballroom, and two outdoor venues connected to the Waco Convention Center for up to 200 guests.
What nearby attractions can guests visit around Hilton Waco?
Guests can visit Magnolia Market at the Silos, Baylor University, the Brazos River, Indian Spring Park, and the Waco Freedom Fountain, all located near Hilton Waco.
How can guests access Hilton Waco from local transit or nearby landmarks?
Hilton Waco is connected to the Waco Convention Center via a covered walkway, and guests can also visit nearby landmarks such as the Brazos Grille bar and City Hall for easy navigation around downtown Waco.