Candlewood Suites Waco by IHG

4.3
635 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterCandlewood Suites
Enjoy Your Extended Stay in the Heart of Texas, Waco Make your extended stay an extended pleasure here at the new Candlewood Suites in Waco, Texas! We are less than four miles from the Silos at Magnolia Market and less than five miles from Baylor University. Conveniently located off of Interstate 35 and Highway 6, this pet-friendly hotel's location provides easy access to McLane Stadium and the Baylor Bears, Magnolia Market, Dr. Pepper Museum, Cameron Park Zoo and many other attractions in the Heart of Texas. You are sure to enjoy our spacious suites, fully equipped kitchens, and numerous upscale amenities! Our business travelers will appreciate our 24-hour business center with print, copy, scan, and fax services. Our accommodations also include free Wi-Fi, free parking, and a free laundry facility, as well as access to the Candlewood Cupboard and Lending Locker. Enjoy complimentary DVD rentals at the front desk, maintain your exercise regimen in our on-site fitness center, go for a swim in our outdoor pool or get grilling under the pavilion.

Location

Candlewood Suites Waco by IHG
2700 South New Road, Waco, TX
76706, United States

Hours

Reviews

4.3
635 reviews
5 stars
395
4 stars
146
3 stars
42
2 stars
21
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms, but there were also complaints about dirty towels and issues with the pool area.

Staff Service

The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported rude behavior from certain employees.

Amenities

Guests appreciated the spacious rooms and kitchen facilities, but many noted the lack of breakfast options and some issues with internet connectivity.

Overall Experience

Overall, the hotel was described as a good place to stay with potential, but several guests expressed concerns about maintenance and customer service.
  • GW
    Greg Wickham
    2 days ago
    3.0
    I don't like Hotels where they don't let you control the room temperature. Sure, they had something on the wall that resembles a thermostat that supposedly worked the HVAC unit on the wall, but it didn't work and therefore I got instantly reminded of why it's not always better to save money on the room because I did not sleep well
  • MM
    Maryam
    Dec 29, 2025
    1.0
    The towels had dirt on them and were so disgusting to use them! There was no coffee machine or at least hot water to take for tea. Not recommended! Breakfast is not included and it’s not a near good deal at all.
  • RR
    Rosemary Rodriguez
    Dec 3, 2025
    5.0
    I love everyone who worked there it was like being at home
  • RB
    Rich Bolewski
    Nov 12, 2025
    5.0
    Best Hotel room I have stayed in, (Rm 215) king suite. Full kitchen, cooktop, low island counter. Living room with sofa and chair. Will definitely stay here again.
  • MD
    Matthew Doyle
    Oct 28, 2025
    5.0
    Great rooms clean and comfortable staff was great very friendly would recommend this hotel

Frequently Asked Questions About Candlewood Suites Waco by IHG

What are the check-in and check-out times at Candlewood Suites Waco by IHG?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does Candlewood Suites Waco by IHG allow pets?

Yes, both cats and dogs are allowed, making the hotel pet-friendly.