Best Western Plus Orange County

Reviews

• JJ

  Janeth

  4 days ago
  5.0
  Superó nuestras expectativas Se nota la limpieza desde la entrada, trato muy cordial y excelente presentación de la habitación
• DT

  Dawn Ann Thompson

  5 days ago
  1.0
  Please make sure that you get everything out of your rooms. I was a secret shopper reviewer to stay in hotels for a week all over Vidor Texas and I was asked to leave a necklace in the room on the bed when I leave and call back to see if they would return it and what do you know there are so many dishonest people still running these hotels just like the one at this one hotel in Vidor. So I call them and ask and it’s no conversation it’s no before I could even get it complytold out of my mouth. We don’t go back in rooms and no haven’t found a necklace. I didn’t even have time to get necklace out of my mouth yet and he told on himself already I asked if I could come look for it in the room he told me no. I was like wow I can’t come look. No we don’t allow it. Then he hung up
• GK

  Gayle K.

  Mar 1, 2026
  2.0
  I’m surprised this hotel is classified as a Best Western Plus. The lobby and dining area are attractive but the desk isn’t staffed at all times. This seems to be a big renovation project. The poor condition of our bathroom surprised us with water leaking onto the counter each time the water was turned on, mold on ceiling above tub/shower, bottom of bathroom door was raggedy (much water damage). Beds/pillows were comfortable. One fitted sheet had a large black stain - though sheets appeared/smelled freshly washed. Standard BW breakfast offerings. Guest laundry was reasonably priced though dryer filter wouldn’t sit down into slot completely and was trapping clothing on the edge that was sticking up; able to adjust filter so the end sticking up didn’t catch with the dryer rotations. Dryer dried well. Probably wouldn’t choose to stay here again.
• GG

  Gayle4447

  Feb 6, 2026
  1.0
  Check-in person was polite and courteous but either she or the computer were less than efficient. The room had some issues...see photos. And the water did not get hot. A cool/tepid shower on a winter morning is brisk but makes these old bones ache. And why is there a cup or lipstick ring on the towel??
• LM

  Lewis Mingledorff

  Jan 28, 2026
  1.0
  Very bad language barrier. No communication or bad communication between staff. Mis-leading communication regarding rates. Book only via on-line to be sure of what you are getting rate wise.

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