Best Western Plus Victoria Inn & Suites

Reviews

• EF

  Emma fuentes

  5 days ago
  1.0
  front desk is extremely rude and has no customer service at all. would rather spend my money somewhere where else. if your unhappy with your job why work smh i have never met anyone with the worst customer service ever .other than that everything else was okay just front desk needs work but to be honest i will never be coming back here i don’t know how management hired this guy.if you want a honest opinion ur best bet is to spend your money somewhere where else
• LB

  Laszlo Budavari

  Mar 27, 2026
  5.0
  Very comfortable rooms and the bed is excellent! They also offer a wide selection of delicious breakfast items. Definitely a quiet, beautiful, comfortable hotel stay!
• KB

  Kristan Baker

  Mar 7, 2026
  4.0
  Friendly staff great breakfast
• PP

  Paula

  Mar 7, 2026
  2.0
  The mini suite is a waste of money. No taking a bath in the tubs. Breakfast is the same thing cheaper hotels have. Nothing here I would consider a "plus". Won't be staying here again.
• TH

  Taylor Hammill

  Feb 21, 2026
  1.0
  Joey at the front desk tried to tell me that service animals are not allowed here. When I asked to see this on their website or in writing, I was put on hold and then told I could bring my service dog. Angel at the front desk told me that the hotel was fully out of pillows. I am very pregnant and needed a pillow. She told me she could give me a blanket but they didn't have any pillows at all. Microwave in the room doesn't work. Lights flicker when using blow-dryer. Update: next day, coming up from grabbing my family breakfast, saw a room with cleaning supplies, blankets, and easily 10-15 pillows. I walked in to grab a pillow. Robert Ace came in SCREAMING (scaring my two young children) that I could not have a pillow. I simply stated okay. He then said if this was such an issue we should just leave, to which I responded "we might just do that". When I called down to get his name, he refused, using my full name, and told me although our reservation was until 7/27, that he already changed it and we had 22 minutes to pack everything and leave. He then told my husband he spoke to corporate and that my husband who stayed at this hotel and others in the chain 22 days per month for work was now banned for life. Highly recommend the Spark hotel around the corner, cheaper room pricing and SO much nicer. Workers are SO sweet, the hotel is completely renovated, and everything is so clean.

Frequently Asked Questions About Best Western Plus Victoria Inn & Suites