Many customers praised the cleanliness of the rooms and facilities, although some reported issues with specific rooms.
Customer Service
Feedback on customer service was mixed; while some guests appreciated the friendly staff, others experienced rudeness and unprofessional behavior from front desk personnel.
Breakfast Quality
The breakfast offerings received varied reviews, with some guests enjoying the selection while others found it lacking or unsatisfactory.
Pricing Concerns
Several reviews mentioned that the hotel was overpriced, especially considering the amenities and services provided.
Room Comfort
Guests had mixed experiences regarding room comfort, with some enjoying their stay while others complained about uncomfortable beds and noise issues.
BS
bill sylvis
Nov 2, 2025
3.0
Front desk clerk would not take my daughter's reward points as her husband was not with her. First time in over 30 hotels that it has happened
WH
William Heaton
Sep 8, 2025
4.0
Room was clean shower door can of the rail while in the shower!
AP
Acyr Pellegrini
Aug 7, 2025
5.0
Melhor Holiday Inn express que já fiquei! Bem cuidado, limpo! O café da manhã é espetacular e o hotel oferece café feito na hora o dia inteiro! Retornarei!
KS
Kool Saul
Jul 29, 2025
5.0
Absolute gem of a property in Uvalde, TX.My family and I were made to feel very welcome by all of the staff we communicated with. We really enjoyed our stay! We will definitely be booking this property again in the futire. Thank you!
MG
Miguel G
Jul 24, 2025
5.0
Hidden gem perfect to relax and get work done.Room was super clean and breakfast was awesome!
Frequently Asked Questions About Holiday Inn Express & Suites Uvalde by IHG
What time can I check in and check out at Holiday Inn Express & Suites Uvalde?
Check-in time is at 3:00 PM, and check-out is at 12:00 PM.
Is breakfast provided at the hotel?
Yes, free buffet breakfast is available for guests.
Does the hotel offer accessible parking and mobility access?
Yes, the hotel provides accessible parking and is mobility accessible.
Are pets allowed at Holiday Inn Express & Suites Uvalde?
No, pets including cats and dogs are not allowed at this hotel.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center featuring an elliptical machine, free weights, and a treadmill.
Is Wi-Fi available and is it free?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Does the hotel provide business facilities?
Yes, there is a business center and one meeting room available for guests.
What measures does the hotel take for sanitation and cleanliness?
The hotel uses commercial-grade disinfectants, enhances cleaning in common areas and guest rooms, removes high-touch items, provides sanitizer, and employees are trained in cleaning and hand washing procedures.
Are there convenient places for guests to eat nearby?
Yes, nearby restaurants include Subway, Laredo Taco Company, Oasis Outback barbecue restaurant, and convenience stores like 7-Eleven and Stripes Convenience Store where guests can find food options.
How can I get to Holiday Inn Express & Suites Uvalde using public transportation?
The Greyhound Bus station is nearby, providing convenient bus transportation options for guests arriving at or departing from the hotel.
Are there any nearby shopping or retail options?
Yes, nearby shopping options include WB Liquors & Wine, T-Mobile mobile phone store, Verizon Wireless Premium Retailer, and Redbox rental kiosks.