Staybridge Suites Tyler University Area by IHG

4.3
679 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Travelers need a hotel that understands your unique needs. Staybridge Suites Tyler is designed from the ground up just for you. Located just 1.5 miles from The University of Texas at Tyler, we are just minutes from Trinity Mother Frances Health System, East Texas Medical Center, Tyler Junior College, Schlumberger, Baker Hughes, Brookshires, Suddenlink and Ingersoll-Rand-Trane. Staybridge Suites are fully equipped suites with full kitchens, room to spread out, space to work and space to relax that make you feel at home. There’s great shopping, dining and exciting entertainment just a short drive away. The Cowan Center, LeGrand Rose Garden, Tyler Museum of Art, Caldwell Zoo, Lake Tyler and the Oil Palace are great attractions to see while visiting. Discovery Place and the Cherokee Trace Safari Park are just a short drive away. Get connected with free wired and wireless high-speed internet, and premium cable. Burn some energy with the fully-equipped fitness center and indoor pool to help melt the stress away. Join us for our Evening Social then relax in our beautiful guest library/den or outdoor courtyard and barbecue pavilion. For a snack you can always grab a treat in our Pantry, open 24 hours. When you come to the East Texas area we have your needs and wants in mind. Staybridge Suites Tyler University Area is your best stay for a week, a month, or even a year.

Location

Staybridge Suites Tyler University Area by IHG
2759 McDonald Road, Tyler, TX
75702, United States

Hours

Reviews

4.3
679 reviews
5 stars
450
4 stars
119
3 stars
36
2 stars
14
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals who provided exceptional service.

Cleanliness

The hotel is frequently described as clean, with many guests appreciating the cleanliness of the rooms and common areas.

Breakfast Quality

Guests enjoyed the breakfast offerings, noting a good variety and quality, although some had mixed experiences.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly regarding booking issues and staff attitudes.

Amenities Discrepancies

Guests expressed disappointment over advertised amenities like the hot tub and pool, which were not available during their stay.
  • BB
    Bob Barracca
    2 days ago
    1.0
    Room was fine but the clientele was awful. From midnight to 2am it sounded like there was a party in the second floor hallway with people talking loudly and slamming doors for 2 hours. We got no sleep at all. Definitely crossing this location off the list.
  • KM
    KaMeshia M
    6 days ago
    5.0
    Good place to stay. They even had happy hour Monday to Wednesday!The staff members,Veronica and Zaydene, made my stay great.
  • AM
    Allison Marashi
    Nov 18, 2025
    5.0
    Preferred place to stay while in Tyler. Perfectly located, rooms are spacious, clean and quiet with plenty of parking. The beds are comfy offering down filled pillows and a well working AC that will keep you cool at night. I travel for work and have had my share of hotels in small towns on a company budget, and this one has by far topped all of my expectations beyond my Marriott preferences. Upon checking in I was greeted by Zayden who was extremely professional and welcoming. He acknowledged my loyalty with IHG and accommodated my room preferences and requests. I was impressed by the options for breakfast as most are usually basic and bland. If you’re looking for a fantastic hotel in Tyler, this one is the place to be for respectful and mature adults who don’t care for loud noise outside their room all hours of the night. Thank you Staybridge! I will be back next month!
  • JJ
    Jhm
    Nov 2, 2025
    5.0
    No improvement needed Beautiful establishment this was our room cozy but nice the young man working the night shift on Nov 2nd 2025 was very helpful
  • CN
    Chase Newell
    Oct 13, 2025
    5.0
    Zayden at the front desk is very helpful. He made sure not only things were good. They were perfect. The rooms are gorgeous and I could stay here forever!!

Frequently Asked Questions About Staybridge Suites Tyler University Area by IHG

What are the check-in and check-out times at Staybridge Suites Tyler University Area?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Staybridge Suites Tyler University Area.

Is breakfast included with the stay at the hotel?

Yes, complimentary buffet breakfast is available for free at Staybridge Suites Tyler University Area.