Homewood Suites by Hilton Tyler

4.2
733 reviews

About

Extended Stay Hotel
Discover our welcoming Homewood Suites by Hilton Tyler hotel. Convenient to the Medical District and downtown, this chic hotel provides unique amenities and services such as executive boardroom suites, a sports court and grocery shopping. Count on us to share local tips as you explore our town’s famous Rose Garden, Azalea Trail and Goodman-LeGrand Museum. We offer a hot full breakfast each morning and an evening social* on Wednesdays. You also can enjoy food from your kitchen or cooked on the barbeque grills. If you’re traveling on business, check out our executive boardroom suites. Each spacious suite features separate living and sleeping areas, two TVs, free internet access and a fully equipped kitchen – including all the utensils. Accessible suites, designed for wheelchair entry, have visual and audio communication devices. Plan your event in Tyler, Texas in our 600 sq. ft. meeting space, with A/V and catering options. The business center and its complimentary printing are always available. When you’re ready to unwind, work out in the fitness center or on the sports court, soak in the hot tub, or swim in the outdoor pool. Or you can choose to do all of these things during your extended stay at Homewood Suites Tyler. *Local and state laws apply.

Location

Homewood Suites by Hilton Tyler
3104 Golden Road, Tyler, TX
75701, United States

Hours

Reviews

4.2
733 reviews
5 stars
461
4 stars
132
3 stars
53
2 stars
31
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting Christine's exceptional service.

Room Condition

While some guests enjoyed clean and comfortable rooms, numerous reviews mentioned issues with cleanliness, outdated furniture, and maintenance problems.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking or poorly managed.

Facility Maintenance

Several reviews pointed out the need for renovations and better upkeep, citing dirty carpets, broken amenities, and issues with the pool.

Customer Service Issues

There were complaints about poor customer service experiences, particularly regarding management responsiveness and handling of maintenance issues.
  • EH
    Edward Howard
    Nov 7, 2025
    5.0
    Very nice rooms and the staff is very nice, pretty good parking.
  • MD
    Mike Dague
    Oct 18, 2025
    5.0
    Absolutely beautiful after the remodel. Staff and manager, Christine, goes above and beyond to make sure our stay is the best experience while staying in Tyler
  • RB
    Raylene Beeler
    Oct 17, 2025
    1.0
    No water in pool. BBQ inoperable. Tvs inoperable. Pet friendly room was filthy and flea infested. Got a refund. Vomit on the wall. Disgusting.
  • TB
    Taylor Bailey
    Oct 15, 2025
    5.0
    This hotel was AMAZING! The rooms were so nice & clean. Everything was updated. Very close to all the hospitals & surgery centers. The remodeling is going to look so great. The staff were all friendly at all hours of the day. Thank you for a great stay.
  • DT
    Dennis Terry
    Oct 5, 2025
    5.0
    Just stayed one night due to a short trip and reserved my room just 30 mins before arrival on a Friday night. The hotel is going thru a renovation which is obvious when you enter the lobby area. However, it doesn’t hamper the experience as my room was already remodeled and updated and was very clean and comfortable. I’ll definitely stay here again on my next trip to Tyler.

Frequently Asked Questions About Homewood Suites by Hilton Tyler

What are the check-in and check-out times at Homewood Suites by Hilton Tyler?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included at Homewood Suites by Hilton Tyler?

Yes, free hot breakfast is available each morning.