Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Tyler South. Our award-winning hotel near the University of Texas-Tyler is within minutes of the Tyler Pounds Regional Airport & downtown Tyler. The Holiday Inn Express South provides easy access to major Tyler attractions and businesses.
Leisure guests will find that our East Texas hotel near Tyler State Park & the Discovery Science Place is the perfect place to stay. Less than 5 miles from our exceptional accommodations, visitors can observe wildlife at the Caldwell Zoo, tour the historic McClendon House, attend a concert at the Cowan Center or visit the Tyler Municipal Rose Gardens. Convenient for business travelers, our premier lodging is near corporate offices such as Scandrill Inc., Delek Refining Ltd., Suddenlink, Ingersoll Rand/Trane and CB & I Howe-Baker. The Harvey Hall Convention Center is located 2 miles from our Tyler accommodations. Tyler Junior College, Christus Trinity Mother Frances & UT Health Center are also nearby.
Additionally, we provide free high-speed, wireless & wired internet access for your convenience. While lodging in Tyler, TX, be sure to enjoy our smoke-free hotel's choice amenities; a complimentary hot breakfast bar & an indoor pool with a whirlpool & sauna. Our Tyler hotel also has a well-equipped fitness center, convenience store, shoe-shine station & self-laundry services. We hope you will stay at our award winning property.
Location
Holiday Inn Express & Suites Tyler South by IHG
2421 E. S.E. Loop 323, Tyler, TX
75701, United States
Hours
Reviews
4.0
757 reviews
5 stars
375
4 stars
177
3 stars
91
2 stars
35
1 star
79
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including dirty towels, mildew, and insect infestations.
Customer Service
While some guests praised the staff for being friendly and helpful, others reported rude service and unhelpful management.
Room Conditions
Many guests noted that the rooms were outdated, with issues such as broken amenities, dampness, and poor air conditioning.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety, while others found it lacking in freshness and flavor.
Location and Amenities
The hotel is conveniently located, but several guests expressed disappointment over the lack of promised amenities like a hot tub.
- CSCheryse SkilesJan 6, 20263.0The staff, location, and overall hotel met expectations but unfortunately our room was not adequately cleaned and was humid. The front desk staff were helpful and polite. We requested an extra blanket for the sofa bed and were quickly accommodated. The breakfast had a variety of offerings and was kept clean and stocked. Our kids enjoyed the pool area which seemed clean. However the room was not up to expectations for a HI express. There was food residue in the mattress of the sofa bed, long dark hair on the counter in the bathroom, what looked like blood splatter on the side of one of the AC units (I informed the front desk). The entire room was uncomfortably humid and smelled musty. The removable ac filters were clean but it smells like both units need a professional cleaning.
- CCCrwfish77Dec 31, 20255.0We had a great time and stay here. The rooms was clean and bed was comfortable. The breakfast was one of the better ones we have had and was close to pretty much everything we needed.
- DDDanielNov 16, 20252.0A disappointing stay overall. The front desk staff were polite and check-in was easy, which I appreciated. The location is convenient, and the lobby area looked clean and welcoming. But the room itself didn’t meet expectations. The cleanliness could have been much better — the floor didn’t seem freshly vacuumed, and the bathroom had a few missed spots. The AC unit was also louder than normal, which made it hard to sleep. Breakfast was okay but not as fresh as I’ve had at other IHG properties.
- JAJer AmayoOct 15, 20251.0Booked a couple nights in this hotel for work only to find an ant infestation in the bed. The hotel was fully booked and they were understandably not able to switch my room. Unfortunately the only remedy they were willing to offer me was spraying the bed with insecticide... I left at midnight and booked another room elsewhere. They refunded me but I lost money on booking a more expensive last min stay, which they were not willing to reimburse. I’d honestly avoid this place and go elsewhere if I were you!
- CMCoren MorrisonSep 26, 20253.0This hotel needs to be remodeled and upgraded
Frequently Asked Questions About Holiday Inn Express & Suites Tyler South by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Tyler South?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express & Suites Tyler South.
Is free breakfast available at the hotel?
Yes, the hotel offers a complimentary buffet breakfast for guests.
Does Holiday Inn Express & Suites Tyler South offer free Wi-Fi?
Yes, free high-speed Wi-Fi is available in public areas of the hotel.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at Holiday Inn Express & Suites Tyler South.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessibility features including accessible parking, elevators, and mobility accessibility.
Does the hotel have a fitness center and indoor pool?
Yes, the hotel features a free fitness center with free weights and cardio machines, as well as an indoor pool with a whirlpool.
Can I store my baggage at the hotel after check-out?
Yes, baggage storage is available at Holiday Inn Express & Suites Tyler South.
Are there any nearby hotels to Holiday Inn Express & Suites Tyler South?
Yes, nearby hotels include Days Inn & Suites Tyler and Super 8 Tyler, which are convenient alternatives or options for visitors.
What local attractions are near the hotel that guests can visit?
Guests can enjoy nearby attractions like the Caldwell Zoo, McClendon House, Cowan Center for concerts, and Tyler Municipal Rose Gardens for leisurely visits before or after their stay.
Is there public transportation or shuttle services near the hotel?
Holiday Inn Express & Suites Tyler South offers a local shuttle service, making it easier for guests to reach local destinations and nearby points of interest.