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Hilton Garden Inn Tyler

4.1
(913 reviews)

Business Details

220 East Grande, Tyler, TX
75703, United States
(903) 509-1166
https://www.hilton.com/en/hotels/tyrtygi-hilton-garden-inn-tyler/

About

HotelHilton
Texas-sized hospitality awaits you at the Hilton Garden Inn Tyler hotel. Our new 100% smoke-free hotel, complete with sleek contemporary design and state-of-the-art features, will be your home away from home. Conveniently located in South Tyler's premier business district, the hotel offers well appointed rooms and a limited number of Suites to satisfy even the most discriminating of travelers. All rooms feature the exclusive Garden Sleep System to help you have a more peaceful nights rest and 37-inch plat panel LCD televisions. The full service Great American Grill serves breakfast, lunch and dinner daily, and also prepares evening room service. Our full service meeting facility, with over 3,000 square feet of flexible meeting space is perfect for your next business meeting, luncheon, party or wedding reception. Doing business? Enjoy state-of-the-art wireless Internet connectivity through the hotel and cutting edge PrinterOn wireless printing technology to make your daily business tasks a breeze. Our exceptional location boasts state-of-the-art fitness facilities complete with low impact flooring, free weights and Precor Fitness treadmills and elliptical machines. If the outdoors is calling, the public Rose Rudman jogging trail is located adjacent to our property for a convenient run. Our indoor heated pool and spa are the perfect relaxation spot after a long day. ***** Everything. Right where you need it! *****

Location

Hilton Garden Inn Tyler
220 East Grande, Tyler, TX
75703, United States

Hours

Reviews

4.1
913 reviews
5 stars
502
4 stars
196
3 stars
108
2 stars
42
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.

Cleanliness

While some guests found the hotel clean, others reported issues with cleanliness, including hair in the shower and unvacuumed floors.

Room Quality

Several reviews mentioned that the rooms were dated and in need of refreshment, with complaints about uncomfortable beds and noise issues.

Breakfast Charges

Guests expressed dissatisfaction with the lack of free breakfast and the high charges for breakfast options, which they felt were not worth the price.

Overall Experience

The hotel received mixed reviews, with some guests enjoying their stay while others reported significant issues that affected their overall experience.
  • SS
    Susan
    3 days ago
    2.0
    My family and I stayed here while in town for a funeral. The rooms were nice overall, but there were a few disappointments. There were no drinking glasses in the bathroom, which made it inconvenient to rinse after brushing your teeth or get a quick drink of water. For the price you pay, we were also surprised that there is no complimentary breakfast. Everything comes at an additional cost — even the bottled water placed in the room and parking in the hotel lot. Unfortunately, this wasn’t our favorite hotel compared to others nearby. We visit family in the area often and have stayed at several surrounding hotels that offered a better overall experience.
  • MS
    Micaela Stevenson
    Feb 24, 2026
    5.0
    Great place but breakfast is not free. Beautiful walking trail behind hotel
  • NT
    Nolan Turner
    Feb 22, 2026
    5.0
    I had a few issues on my last visit BUT they worked hard to get everything corrected in a day. So they have a customer for life.
  • PB
    Paula Bodnar
    Feb 11, 2026
    2.0
    Not a good experience. This Hilton runs very differently than most. I was scheduled for another week but cancelled & will not return to this location.
  • AL
    Amado Ledesma
    Jan 10, 2026
    5.0
    Great price super great staff and exceptional nice comfortable room boiling hot water to shower THANK YOU 🙏

Brand Certified Facts from Hilton Garden Inn Tyler

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