Business Details
About
HotelHilton
Texas-sized hospitality awaits you at the Hilton Garden Inn Tyler hotel. Our new 100% smoke-free hotel, complete with sleek contemporary design and state-of-the-art features, will be your home away from home. Conveniently located in South Tyler's premier business district, the hotel offers well appointed rooms and a limited number of Suites to satisfy even the most discriminating of travelers. All rooms feature the exclusive Garden Sleep System to help you have a more peaceful nights rest and 37-inch plat panel LCD televisions.
The full service Great American Grill serves breakfast, lunch and dinner daily, and also prepares evening room service. Our full service meeting facility, with over 3,000 square feet of flexible meeting space is perfect for your next business meeting, luncheon, party or wedding reception.
Doing business? Enjoy state-of-the-art wireless Internet connectivity through the hotel and cutting edge PrinterOn wireless printing technology to make your daily business tasks a breeze. Our exceptional location boasts state-of-the-art fitness facilities complete with low impact flooring, free weights and Precor Fitness treadmills and elliptical machines. If the outdoors is calling, the public Rose Rudman jogging trail is located adjacent to our property for a convenient run. Our indoor heated pool and spa are the perfect relaxation spot after a long day.
***** Everything. Right where you need it! *****
Location
Hours
Reviews
4.1
907 reviews
5 stars
500
4 stars
195
3 stars
107
2 stars
40
1 star
65
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting their helpfulness and attentiveness.
Cleanliness
While some guests noted cleanliness, others reported issues such as mold, dirty towels, and unvacuumed floors.
Room Condition
Several reviews mentioned that the rooms and hotel facilities are in need of updates and repairs, with complaints about uncomfortable beds and outdated decor.
Breakfast Pricing
Guests expressed dissatisfaction with the breakfast options and pricing, feeling that it was not worth the cost compared to other hotels.
Noise Issues
Multiple reviews pointed out noise disturbances from other guests and thin walls, impacting the overall comfort of the stay.
- ALAmado Ledesma3 days ago5.0Great price super great staff and exceptional nice comfortable room boiling hot water to shower THANK YOU 🙏
- BGBudget GirlJan 3, 20263.0Beds were hard, cleanliness was a bit off. (We found dead roach or a very smushed raisin right inside and there was hair hanging from the shower faucet.) the front desk staff seemed ready to end it all. Also the breakfast said it was included online but instead there was a charge. Hot tub was lovely however.
- NHNa HJan 2, 20265.0Michael at the reception desk was super friendly and helpful. The hot tub was a great bonus and the room was super clean. Maria at the breakfast area was great as well.
- DFDavid FulfordDec 8, 20251.0Disappointing experience with this Hilton. The building is old and road worn. Desperately in need of a remodel. Badly worn and faded carpets. Mold on the ceiling in the shower. Cheaper hotels provide a decent continental breakfast. And lastly large loud dogs barking in a room down the hall. Won’t go back to this one.
- MLMegan LightDec 6, 20255.0I stayed here Nov 29- Dec 3rd. I was in town for my mom's funeral. The staff was very courteous, kind and welcoming during my stay. They even made to where all the family was next to each other on the same floor. It was an amazing comforting stay despite the circumstances of us being there. My family and I can't thank you enough for great and genuine hospitality we received during our stay.
Frequently Asked Questions About Hilton Garden Inn Tyler
What are the check-in and check-out times at Hilton Garden Inn Tyler?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Tyler offer free Wi-Fi to guests?
Yes, the hotel provides free Wi-Fi in public areas with public internet terminals available.
Are pets allowed at Hilton Garden Inn Tyler?
Yes, both cats and dogs are welcome at the hotel.
Is parking available for guests at Hilton Garden Inn Tyler?
Yes, free self-parking is available on-site for guests.
Does the hotel have facilities for meetings and events?
Yes, Hilton Garden Inn Tyler features 6 meeting rooms with over 3,000 square feet of flexible meeting space suitable for business meetings, luncheons, parties, or wedding receptions.
Are accessibility features available at Hilton Garden Inn Tyler?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible.
What amenities does Hilton Garden Inn Tyler offer for fitness and relaxation?
The hotel has a free fitness center, two indoor heated pools, and a hot tub for guest use.
What dining options are available at Hilton Garden Inn Tyler?
There are three restaurants including the Great American Grill serving breakfast, lunch, and dinner, plus evening room service, and a bar on site.
Are there any nearby medical facilities for emergencies around Hilton Garden Inn Tyler?
Yes, nearby medical facilities include ETMC 24-Hour Emergency Center, UT Health East Texas Physicians clinic, ETMC First Physicians, and UT Health South Broadway Emergency Center, all accessible for guests in case of medical needs.
What local dining and shopping options are near Hilton Garden Inn Tyler?
Nearby you can visit Chili's Grill & Bar for Tex-Mex dining, Andy's Frozen Custard for dessert, and Food Fast convenience store for quick shopping needs.
How can I find Hilton Garden Inn Tyler and what transportation options are nearby?
The hotel is located at 220 East Grande, Tyler, TX 75703. Nearby automotive services such as Kwik Kar, Valvoline Instant Oil Change, and car washes like Gleaux Car Wash and Quick N Easy Car Wash can assist with vehicle needs. However, no airport shuttle or local shuttle services are provided by the hotel.