Business Details
About
Hotel
The newest hotel in Tyler, Texas, Hampton Inn & Suites Tyler-South is located in the new pedestrian-friendly Village at Cumberland Park outdoor shopping center, within walking distance of shops, popular restaurants and a movie theater. Be spoiled for choice with almost 300 shopping and dining establishments all within a one mile radius.
Stay connected with free WiFi in all public areas, and make last minute updates to your presentation in the free business center. The modern 1300 sq. ft. meeting room is ideal for training sessions, conferences and wedding receptions for up to 80 people. Refresh in the sparkling outdoor swimming pool or energize in the well-equipped fitness center.
Retire to a bright and spacious guest room at this Tyler, TX, hotel, and feel at home with amenities including a microwave, refrigerator, a 42-inch LCD TV, a handy lapdesk and free WiFi. Choose a comfortable suite for a separate sitting area – ideal for extended-stays and family trips. Get a great night’s sleep in the clean and fresh Hampton bed®, before waking up to fresh-baked waffles at Hampton’s free hot breakfast buffet. If you are heading out early, just grab a free Hampton’s On the Run Breakfast Bag™, Monday – Friday. Stock up on all your favorite snacks, drink, sweet treats and sundries in the 24-hour convenience mart, and recharge with a free cup of tea or coffee 24-hours a day in the lobby.
Location
Hampton Inn & Suites Tyler-South
8962 S. Broadway Avenue, Tyler, TX
75703, United States
Hours
Reviews
4.0
749 reviews
5 stars
400
4 stars
161
3 stars
69
2 stars
41
1 star
78
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, hair in bathrooms, and unpleasant odors.
Staff Performance
While some guests praised the friendliness and helpfulness of staff, others reported unprofessional behavior and poor customer service.
Room Quality
Guests noted that many rooms appeared outdated and in need of maintenance, with issues like broken fixtures and uncomfortable beds.
Breakfast Experience
The breakfast received mixed reviews; some enjoyed the variety and quality, while others found it lacking.
Location Convenience
The hotel is well-located near shopping and dining options, which was appreciated by many guests.
- BWBrooke Woods3 days ago1.0Very misleading with age policy. I was told over the phone it’s 18+, but when I got there, they treat it like 21+. Staff inconsistency and management clearly don’t communicate properly. Super frustrating and not reliable if you’re under 21.
- LWLaura WilliamsOct 12, 20255.0I soooo appreciated the gated parking. The room was super spacious and I loved that my room was all the way hidden behind a corner. As a business traveler, I’m trying to be in and out. Great breakfast, too!
- ASashley siscoOct 5, 20251.0I found popcorn in my bed and no one in the room had popcorn. They didn’t change the sheets. This is definitely nasty looks clean but really isn’t. I don’t care if they’re short staffed it isn’t my problem shouldn’t be taking more clients if you can keep the guest you have happy. Paying for a room and can’t even get a clean bed to sleep in!
- PCPhyllis ChiltonSep 16, 20255.0Always happy staying here.
- DWDavid WatkinsAug 28, 20255.0If you need a place to stay while in Tyler, this is the place. Nice rooms and a great staff. Joel and Gayla at the front desk were very friendly and helpful. I’ve stayed at a couple of other hotels in the tea and this one is by far the best.
Frequently Asked Questions About Hampton Inn & Suites Tyler-South
Does Hampton Inn & Suites Tyler-South have accessibility features for guests with disabilities?
Yes, the hotel offers accessible parking and an accessible elevator to accommodate guests with disabilities.
Is breakfast included with the stay at Hampton Inn & Suites Tyler-South?
Yes, the hotel provides a free hot breakfast buffet and a grab-and-go breakfast bag Monday through Friday for early departures.
Does the hotel have free WiFi available for guests?
Yes, free WiFi is available in all public areas of the hotel.
Are pets allowed at Hampton Inn & Suites Tyler-South?
Yes, both cats and dogs are welcome at the hotel.
What parking options are available for guests at this hotel?
The hotel offers free self-parking for its guests.
Is there a fitness center available at Hampton Inn & Suites Tyler-South?
Yes, guests have access to a free fitness center equipped with elliptical machines and treadmills.
Does Hampton Inn & Suites Tyler-South provide meeting room facilities?
Yes, the hotel has two meeting rooms and a 1300 sq. ft. meeting space suitable for conferences, training, and events up to 80 people.
Are there nearby pet services such as pet stores or veterinarians?
Yes, nearby pet services include Petco for pet supplies and dog training, and Vetco Vaccination Clinic for veterinary care.
What nearby entertainment options are available close to the hotel?
Guests can enjoy nearby attractions like Urban Air Trampoline and Adventure Park for fun activities and Escapology Escape Rooms for a unique escape experience.
Are there shopping opportunities within walking distance of the hotel?
Yes, the hotel is located in the Village at Cumberland Park outdoor shopping center, with stores such as Dollar Tree, Burlington, H&M, and Half Price Books nearby.