About
Hotel
At the Best Western Plus Southpark Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Southpark Inn & Suites will stand out among other hotels in Tyler,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Southpark Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Southpark Inn & Suites
120 W Rieck Rd, Tyler, TX
75703, United States
Hours
Reviews
4.0
662 reviews
5 stars
346
4 stars
137
3 stars
63
2 stars
39
1 star
77
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including musty smells, mold, and unclean bathrooms.
Customer Service
While some staff members received praise for their friendliness, others were reported as rude or unhelpful, particularly at the front desk.
Room Conditions
Guests frequently mentioned outdated and poorly maintained rooms, with issues such as broken furniture, humidity, and unpleasant odors.
Breakfast Quality
The breakfast offerings were often described as bland and unsatisfactory, with limited options available.
Location Benefits
The hotel is well-located near restaurants and attractions, which was positively noted by several guests.
- MVMitzie VargasOct 19, 20252.02 stars are simply for the lady that checked us in. The rest was completely about the room/ amenities. 1. They need to update photos. Your room doesn’t come with seating…so when you’re dressed and waiting for your spouse to get finished getting ready you can either sit back on the bed or in a sticky office chair.. 2. Our TV remote didn’t work, went to the front desk and he was absolutely no help. 3. The room was smelly, and listen I know I shouldn’t be too picky on a $100 room but it was sooooooo stinky. I wouldn’t be surprised if there’s mold under the carpets. 3. All vending machines were out of order… overall it was in a good area and close to everything just seems like best western gave up and forgot about this place. I’m glad we only stayed one night.
- CCColleen ConelyOct 19, 20251.0This hotel needs some cleaning and repairs. Smells, shower curtain doesn’t even reach the top of the run and the toilet ran all night. I am Not sure how this is a Best Western plus. We will not stay here again.
- RRRachel RogersOct 12, 20252.0Room had a musty smell and we think there was some mold on the walls
- RDRig DavisSep 19, 20251.0Room was covered with mold! As soon as I open the door to the room, I was knocked down with the smell of mold.
- DCDaniel ChareunsabSep 19, 20251.0By far the worst Best Western experience we have had. There was clearly water damage in the room and lots of mold. The sofa bed had water damage and mold as well as peeling everywhere. We addressed this to the employees and they could care less.
Frequently Asked Questions About Best Western Plus Southpark Inn & Suites
What amenities are available at Best Western Plus Southpark Inn & Suites?
The hotel offers free Wi-Fi, spacious work desks, in-room mini fridges, and an in-house fitness room for guests.
Where is Best Western Plus Southpark Inn & Suites located?
It is located at 120 W Rieck Rd, Tyler, TX 75703, USA.
What are the check-in hours at Best Western Plus Southpark Inn & Suites?
The hotel is open 24 hours every day of the week, allowing flexible check-in times.
Is free internet access available in the guest rooms at Best Western Plus Southpark Inn & Suites?
Yes, all guest rooms include free internet access to help business travelers stay connected.
Does Best Western Plus Southpark Inn & Suites offer any promotions or special deals?
Yes, you can stay 2 nights and get a $50 Best Western Gift Card as part of a special offer.
Can guests maintain their fitness routine at Best Western Plus Southpark Inn & Suites?
Yes, the hotel has an in-house fitness room available for guest use.
Are there nearby dining options close to Best Western Plus Southpark Inn & Suites?
Yes, Shogun Sushi and Hibachi Grill offers Japanese and steakhouse dining nearby.
Where can guests shop for groceries near Best Western Plus Southpark Inn & Suites?
Import Emporium Asian Market is a nearby supermarket where guests can buy groceries and snacks.
What nearby services are available for relaxation and wellness?
Guests can visit Kim Nails & Spa, Radiant Renewal Aesthetics, and The Massage Spot & Spa for beauty and massage services nearby.
How can guests use nearby amenities to enhance their stay at Best Western Plus Southpark Inn & Suites?
Guests can relax with massages at Revive Massage by Michael Tran or Deeper Kneads Massage Therapy, shop at local markets, and dine at nearby restaurants like Sonic Drive-In for a convenient and enjoyable experience.