Best Western Plus Southpark Inn & Suites

4.0
672 reviews
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Business Details

120 W Rieck Rd, Tyler, TX
75703, United States
(903) 534-8800
http://bestwestern.com
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About

HotelBest Western
At the Best Western Plus Southpark Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Southpark Inn & Suites will stand out among other hotels in Tyler,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Southpark Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Southpark Inn & Suites
120 W Rieck Rd, Tyler, TX
75703, United States

Hours

Reviews

4.0
672 reviews
5 stars
348
4 stars
142
3 stars
63
2 stars
39
1 star
80

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including musty smells, mold, and unclean rooms.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude and unprofessional behavior from front desk personnel.

Room Conditions

Guests noted that many rooms were outdated, with issues such as broken amenities, uncomfortable beds, and poor maintenance.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying it while others found it bland and lacking variety.

Reservation Problems

Several customers experienced issues with reservations, including lost bookings and difficulties in changing or canceling reservations.
  • JB
    Journey Buchinski
    1 day ago
    1.0
    I was bitten by something in bed. The breakfast was terrible. They even kicked me out because of my dog, despite the online policy stating that dogs are allowed. My dog was only 4 pounds, but they found that a problem.
  • DR
    Dan Rudd
    4 days ago
    1.0
    Staff is just okay. Photos are deceptive. This property is old, dated, and not wha you’re thinking you get when booking online. WiFi is horrible, almost non existent due to the speed. Breakfast is slim pickings and not very good. The pool is only open like 3 months of the year. Just lots of disappointing things that from the listing you’d expect. So prepare to be disappointed, and then kinda stuck during your stay. Look somewhere else, for sure.
  • DT
    Dillon Taylor
    Feb 2, 2026
    1.0
    Do not book a room at this hotel. I booked a room early morning because I had work in a couple of hours and didn't want to drive home. So I thought I would splurge a little bit and stay in a room. But no that was not the case. I booked through Booking.com and when I arrived they had no information about my booking and was pretty much told they couldn't do anything about it and I didn't get the room I booked. I didn't get any room they just said thats all they could do. Absolute garbage of a hotel
  • SC
    Stephanie Cassey
    Jan 24, 2026
    4.0
    We've stayed here before, so we came back. Good stay! They're renovating right now--which means we have no neighbors! Our end of the hallway is the work area, and we're okay with that! The sleeper pullout could use a new mattress, but it's enough for one of our kids, while the others share a massive king and my husband and I have a bedroom to ourselves -- this is literally one of the best things about the stay! Plus three TVs keep everyone entertained for the ice storm we're waiting out.
  • JP
    Johelis Picón
    Jan 14, 2026
    5.0
    Me encantó este hotel. Sirven cafe todo el día, tienen desayuno incluido muy delicioso y con varias opciones. Habitación 10/10 todo estaba limpio. Las camas cómodas. El baño excelente. La verdad supero mis expectativas en relacion a su precio y calidad fue un 100. Muchas gracias
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Frequently Asked Questions About Best Western Plus Southpark Inn & Suites

What amenities are available at Best Western Plus Southpark Inn & Suites?

The hotel offers free Wi-Fi, spacious work desks, in-room mini fridges, and an in-house fitness room for guests.

Where is Best Western Plus Southpark Inn & Suites located?

It is located at 120 W Rieck Rd, Tyler, TX 75703, USA.

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