Business Details
About
Hotel
Daily Resort Charge includes: Guest internet access; lazy river and waterpark access (up to two guests per bed); golf practice and private tennis facilities access; golf bag storage; daily family activities; two bottled waters daily.
The Woodlands Resort is conveniently located in the piney woods just north of Houston. Boasting 402 guest rooms and suites and an array of resort amenities, including two on-site championship golf courses, a tennis center, kayaks, a vast network of walking and biking paths, and waterpark complete with 1,005-foot lazy river and 30-foot double helix waterslide, there’s something for everyone to enjoy. For guests looking to have a meeting or an event, the resort offers a variety of venues with over 75,000 square feet of meeting and event space. The cuisine is as exceptional as it is varied. Across five distinct venues, guests can find a selection of experiences, from casual poolside fare to creative a la carte specialties.
Location
The Woodlands® Resort, Curio Collection by Hilton
2301 N Millbend Dr., The Woodlands, TX
77380, United States
Hours
Reviews
4.3
2,891 reviews
5 stars
1,879
4 stars
498
3 stars
170
2 stars
136
1 star
208
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple guests reported dirty rooms and inadequate housekeeping, including spider webs, dust, and unclean bathrooms.
Customer Service
Service quality varied significantly; some staff were praised for their friendliness, while others were criticized for being unhelpful or rude.
Amenities and Facilities
The resort features beautiful grounds and enjoyable amenities like pools and a lazy river, but some guests found them overcrowded and poorly maintained.
Dining Experience
Food quality and service at the on-site restaurants received mixed reviews, with some guests expressing disappointment in the menu options and service speed.
Management Response
Several reviews highlighted poor management practices, including lack of accountability and inadequate responses to guest complaints.
- JCJorge CisnerosNov 17, 20255.0Great location just north of Houston in a peaceful area, perfect for relaxing. The rooms are spotless and well-maintained, providing a very comfortable stay. The staff offers exceptional attention—friendly, helpful, and always ready to assist. Highly recommended for anyone looking for a clean, quiet place with outstanding service.
- PKPrasad KalvaNov 13, 20255.0We attended a wedding and it’s beautiful place to celebrate the wedding or events.
- LHLarry HollowayNov 11, 20255.0Nice place for family or business. Like golfing? Yes. Close to Houston plenty of things to do in and out of the resort
- SASamah AshourNov 9, 20255.0Very nice location and the place is nice to relax! I enjoyed the heated pool in October! That felt great!
- SMSteve MethvinNov 6, 20252.0An above average price and expense to travel to this resort was rewarded with a moldy room. We asked the staff multiple times for assistance and were told it was not possible to have a clean room. Manager showed no interest. I would advise avoiding this property if mold or clean rooms are important to you. The ice machine also was not working and the in room service was leave you decaf coffee. It’s not free - you pay for it. These details made the stay unpleasant. The on premise golf seems inviting- but be prepared to hike with your clubs. The staff ignore you and never offer to give you a ride. They just stare at the ground. I never feel like the staff sees me as a guest- just on their way. Maybe the moldy and mildewed room made me overly sensitive- if my work didn’t require me to be onsite; I would have been gone within a few hours.
Frequently Asked Questions About The Woodlands® Resort, Curio Collection by Hilton
What are the check-in and check-out times at The Woodlands® Resort?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does The Woodlands® Resort allow pets?
Yes, both cats and dogs are welcome at the resort.
What types of parking are available at The Woodlands® Resort?
The resort offers both self-parking and valet parking options.
Is there free Wi-Fi available for guests at the resort?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
What recreational amenities does The Woodlands® Resort offer?
The resort features a lazy river, waterpark with a 30-foot double helix waterslide, golf practice facilities, private tennis, fitness center, and hot tub.
Are there any dining options available on-site at The Woodlands® Resort?
Yes, guests can enjoy five distinct dining venues offering a range of options from casual poolside fare to creative a la carte specialties.
Is The Woodlands® Resort accessible for guests with mobility needs?
Yes, the resort features accessible parking, elevators, and a pool to accommodate guests with mobility accessibility needs.
What nearby waterpark can guests visit when staying at The Woodlands® Resort?
Guests can visit the Oasis Waterpark in Woodlands Resort, which is located nearby and offers water park attractions.
Are there nearby dining options guests can explore outside of the resort?
Yes, guests can enjoy local restaurants such as Cool Water Café, Back Table Kitchen & Bar, The Bistro Restaurant, Robard's Steakhouse, and The Tavern.
What local recreational facilities are available near The Woodlands® Resort?
Nearby, guests can access golf courses like The Trails at the Woodlands Country Club and The Oaks Golf Course, as well as tennis facilities including Woodlands Country Club Tennis and Woodlands Tennis Facility.