Hilton Garden Inn Houston/The Woodlands is located off I-45 and 30 minutes' drive from George R. Bush Intercontinental Airport.
The hotel is minutes from key corporate businesses such as Exxon/Mobil, Anadarko, Huntsman, Chevron, Phillips Chemicals, Baker Hughes, Hewlett Packard, Global Shop Solutions, and Alight Solutions. Close to many dining options, the hotel's address also enables easy access to sports facilities, including swimming, baseball, soccer, golf and tennis.
Our spacious guest rooms feature a mini-fridge, microwave and Keurig coffee brewer. The large work area has two-line phones, ergonomic chair, and complimentary WiFi to make working on the road easier.
For snacks and toiletries, visit the Pavilion Pantry, open any time. Conference and meeting facilities are available and we offer a 24-hour Business Center.
Many customers reported poor service, including unresponsive staff and issues with reservations.
Cleanliness
Numerous reviews highlighted cleanliness issues, including dirty rooms and bathrooms.
Hidden Fees
Guests frequently complained about unexpected charges, particularly for parking and breakfast.
Room Condition
Several reviews mentioned outdated rooms with maintenance issues, such as low water pressure and unpleasant odors.
Location
The hotel’s location received positive feedback for being convenient to shopping and entertainment.
CC
Crissy
Jan 3, 2026
5.0
The hotel is nice. Surroundings peaceful and clean
AS
Andres Susarret
Dec 20, 2025
1.0
My wife and I came here to enjoy the location in walking distance from shopping. However, the entire experience was ruined by how bad this hotel has been. First, we weren't told it would be under construction and the rates we got do not reflect that. They are renovating the entire 3rd and 4th floors and you can hear the drilling and grinding all the way to the first floor (we already moved once from the 2nd floor to the first floor to try and make it better). Second, we didn't realize the "breakfast" in the lobby area was an additional charge; the self-serve scrambled eggs were dry and inedible and there was no selection and the total price for two people was something like $40+! There was no hair dryer in the room, and the Internet went out at a critical moment when I needed to get some emails done. Just a bad overall experience, not reflective of the brand at all.
BT
Bobby Takada
Dec 16, 2025
5.0
Love this hotel been here for 6 weeks. And we just closed on our house so this will be our last week but thank you Hilton and the staff y’all are amazing. Christmas parties near by and decorations of holidays great middle place for everything
HH
Hans Hammond
Dec 16, 2025
5.0
Clean bathrooms yay
BH
Bill Higgins
Nov 29, 2025
3.0
Not a bad place to stay. Clean as you would expect a Hilton property to be. The ice machine on the 4th floor did not work and I don't believe in having to pay $15.00 per night for the right to park my car on the property. I hate hidden BS fees and this is one of them.
Frequently Asked Questions About Hilton Garden Inn Houston/The Woodlands
What accessibility features are available at Hilton Garden Inn Houston/The Woodlands?
The hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast available at Hilton Garden Inn Houston/The Woodlands?
Yes, breakfast is available at the hotel.
Does Hilton Garden Inn Houston/The Woodlands allow pets?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hilton Garden Inn Houston/The Woodlands?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Are there any dining options within Hilton Garden Inn Houston/The Woodlands?
Yes, the hotel features three restaurants, a bar, and a Pavilion Pantry convenience store open any time for snacks and toiletries.
Is Wi-Fi available for guests at Hilton Garden Inn Houston/The Woodlands?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
What fitness and recreational facilities does Hilton Garden Inn Houston/The Woodlands offer?
The hotel has a free fitness center and an outdoor pool. It also offers kid-friendly activities and has sports facilities nearby such as baseball, soccer, golf, and tennis.
Are there nearby hotels if the Hilton Garden Inn Houston/The Woodlands is fully booked?
Yes, nearby hotels include Residence Inn Houston The Woodlands II and Residence Inn by Marriott Houston The Woodlands/Market Street, both offering accommodation options close to the Hilton Garden Inn.
Where can I find veterinary services near Hilton Garden Inn Houston/The Woodlands?
Just Cats Veterinary Services is located nearby, providing veterinary and pet care services for your convenience.
What nearby banking facilities are accessible from Hilton Garden Inn Houston/The Woodlands?
Guests can access several banks nearby, such as Simmons Bank and Spirit Bank Of Texas, for their financial service needs.