Hampton Inn & Suites Dallas-The Colony, TX

Reviews

• AR

  alexis ray

  Oct 29, 2025
  5.0
  Had a very pleasant experience staying at this Hilton property. If you are looking for a good place to host a small meeting, this place is awesome. Kenan and the entire event staff were extremely helpful and pleasant to work with. No complaints!
• EB

  Ellen Boyd

  Oct 18, 2025
  5.0
  It was up to Hampton Inn standards. Only spent 1 night. It was close to where I needed to be the next day. I would stay there again.
• CW

  Chris W

  Oct 11, 2025
  1.0
  Hands down the worst and grossest hotel I’ve ever stayed at. The lack of sanitation here is a serious issue. The first room I checked into had 4 small black pubic hairs on the tub. I had to change rooms at midnight. The new room I checked into had small black pubic hairs on the toilet and in the sink. I wish I was making this up. Housekeeping came the following morning and literally, I shit you not, she cleaned the toilet, tub, and sink all with the same sponge and soap. Mind you, this is the same sponge and soap used in all the rooms too. So gross and absolutely disgusting. I asked her to please use a disinfectant spray to which she stated they didn’t have any (what??) I had to go out to her cart with my towel on and find a disinfectant spray (they only had one and they didn’t have any bleach sprays either), I finally convinced her to clean the bathroom with this spray but she only sprayed the tub and half of the sink with it. I had to reclean the entire bathroom on my own with my sanitizing wipes I brought myself. Thankfully I did. I’m immunocompromised also so imagine how this went for me. I also needed to extend my stay for one more night and check out Sunday instead of Saturday to which they stated they couldn’t accommodate for me. I’m a HH Diamond member and I’ve never had this happen at any property I’ve stayed at. They were always able to push this through and accommodate me as a diamond member as per Hilton’s policy even when sold out. This hotel refused to and I had to uber to a new hotel. Exhausting to say the absolute least. Lastly, I woke up today with small red itchy red bite marks on my ankles. Bed bugs? Most likely I wouldn’t doubt it. Going to urgent care to get it checked out here shortly and will update this review. Awful hotel. Gross sanitization standards. Horrible front desk staff except for Omarr he was helpful but he doesn’t get back in until Monday for me to address the rest of these issues. I can’t recommend staying here. Update : can confirm these are bed bugs per Urgent Care. Spoke to the manager this morning who told me he would refund me completely and send me the updated Folio for it and has not done so.
• DB

  Dan Blasi

  Oct 8, 2025
  4.0
  Good clean hotel. Friendly staff. Hot breakfast was decent. No microwave in the room tho.
• ML

  Matt L

  Oct 7, 2025
  5.0
  Great place to stay for our soccer league being smack in the middle for both complexes the kids play at. Area is very nice, lots within walking distance, and about 20-30 minutes from anything else in north DFW. Breakfast was good, rooms clean, and parking lot was well lit and seemed pretty safe. rate seemed reasonable and was easy to book through the Hilton honors app.

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