Business Details
About
Hotel
At the Best Western Texas City I-45 in Texas City, TX, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
Best Western Texas City I-45
10620 Emmett F Lowry Expy, Texas City, TX
77591-2658, United States
Hours
Reviews
3.9
716 reviews
5 stars
356
4 stars
154
3 stars
60
2 stars
42
1 star
104
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several customers reported problems with cleanliness, including moldy odors, cockroaches, and unclean rooms.
Staff Performance
Many reviews praised the staff, particularly Ronnie and Danny, for their friendliness and helpfulness.
Breakfast Quality
The breakfast received mixed reviews, with some praising the variety and quality, while others found it lacking.
Customer Service Concerns
There were multiple complaints about rude management and issues with reservations, including overcharging and cancellations.
Overall Experience
While some guests had positive experiences and would recommend the hotel, others had severe complaints that deterred them from returning.
- THTheresa Hanson6 days ago3.0Cleaning is questionable... Bathtub has a ring in it, hair in tub, on the bathroom floor and on the toilet. Called the front desk, and was told....I'll l have housekeeping fix it tomorrow. Most places that have complimentary breakfast you see at least one person eating, no one was eating the breakfast. Wanted to personally check out, they're was NO ONE around. The place is nice, however it could be so much better.
- DIDavid Perez IIINov 17, 20255.0Good spot right off the highway and close to some stores and restaurants
- EJEnrique A. San Miguel Jr.Nov 12, 20255.0Very nice place and clean.
- JHJosie HernandezNov 9, 20255.0Best place to stay, staff is very friendly!
- IMivan moranNov 3, 20251.0We stay for the weekend. The unpleasant odor, like mold in the room, is uncomfortable and needs to be addressed. It's not enough to just paint over the walls.
Frequently Asked Questions About Best Western Texas City I-45
What are the check-in and check-out times at Best Western Texas City I-45?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Best Western Texas City I-45.
Is breakfast included at the Best Western Texas City I-45?
Yes, free breakfast is available for guests at Best Western Texas City I-45.
Does Best Western Texas City I-45 offer Wi-Fi and fitness center facilities?
Yes, the hotel offers complimentary Wi-Fi and has a fitness center available for guests.
Are there any pools or hot tubs at the Best Western Texas City I-45?
Yes, there is one outdoor pool and a hot tub available at the hotel.
Is the Best Western Texas City I-45 a smoke-free property?
Yes, the entire property is smoke-free at Best Western Texas City I-45.
Does the hotel provide daily housekeeping services?
Yes, daily housekeeping is available for all guest rooms.
What payment options does the Best Western Texas City I-45 accept?
The hotel accepts American Express, Discover, MasterCard, and Visa credit cards.
Are there elevators available at the hotel for guests with mobility needs?
Yes, Best Western Texas City I-45 has elevators available to access all floors.
What nearby dining options are available near Best Western Texas City I-45?
Nearby dining options include Jack in the Box, Yummy Yummy (Chinese and sushi), and Ryan's buffet restaurant, providing a variety of meal choices for guests.
What hotels are located near Best Western Texas City I-45?
Nearby hotels include Best Western Mainland Inn & Suites, Comfort Inn & Suites Texas City I-45, Fairfield Inn & Suites Texas City, Comfort Inn and Suites, Quality Inn, and Hampton Inn-Texas City, offering guests various accommodation options in the area.
Are there any local attractions or facilities near Best Western Texas City I-45 worth visiting?
Guests can visit nearby attractions such as KPAC Performing Arts Centre for live performances, shop at Mainland City Centre and Macy's, or visit New Creation Family Worship Center for religious services.