Business Details
About
HotelSureStay
At the Best Western Texas City I-45 in Texas City, TX, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
Best Western Texas City I-45
10620 Emmett F Lowry Expy, Texas City, TX
77591-2658, United States
Hours
Reviews
3.9
730 reviews
5 stars
366
4 stars
156
3 stars
60
2 stars
43
1 star
105
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers reported issues with cleanliness, including dirty rooms and bathrooms, while others praised the cleanliness of their accommodations.
Staff Service
Many reviews highlighted the friendly and accommodating nature of the staff, particularly mentioning individuals like Ronnie and Danny for their exceptional service.
Breakfast Quality
Feedback on breakfast was mixed; some guests enjoyed the variety and quality, while others found it lacking or poorly managed.
Customer Complaints
There were multiple complaints regarding reservation issues, rude management, and poor customer service experiences.
- JBJP Blount3 days ago5.0Very clean, comfortable room. Close to restaurants and shopping. Good prices and less than 20 miles to cruise port😀
- JMJesus Monroy4 days ago5.0Very good breakfast definitely will come net time .front desk said is very good and helpful
- RBRaiauna BarnesJan 3, 20264.0We stayed here last night for the first time and we will be returning. The rooms were really nice, property was quiet, and the breakfast was a good selection. The only problem I had was the room could’ve been a little cleaner but I’ll definitely come back.
- KFKeaton FoutsJan 3, 20262.0Friendly staff, very accommodating. We changed rooms a few times due to behavior from others, and cleanliness of rooms. Goes to show you get what you pay for I guess.
- ASAntonio SandersDec 17, 20255.0I absolutely loved my experience here at The Best Western. It was a nice retreat from my daily routine. Everything from the hospitality, the complementary breakfast, the location; I enjoyed the experience in its entirety. And, I'm looking forward to visiting here again in the near future.
Frequently Asked Questions About Best Western Texas City I-45
What are the check-in and check-out times at Best Western Texas City I-45?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Best Western Texas City I-45.
Is breakfast included at the Best Western Texas City I-45?
Yes, free breakfast is available for guests at Best Western Texas City I-45.
Does Best Western Texas City I-45 offer Wi-Fi and fitness center facilities?
Yes, the hotel offers complimentary Wi-Fi and has a fitness center available for guests.
Are there any pools or hot tubs at the Best Western Texas City I-45?
Yes, there is one outdoor pool and a hot tub available at the hotel.
Is the Best Western Texas City I-45 a smoke-free property?
Yes, the entire property is smoke-free at Best Western Texas City I-45.
Does the hotel provide daily housekeeping services?
Yes, daily housekeeping is available for all guest rooms.
What payment options does the Best Western Texas City I-45 accept?
The hotel accepts American Express, Discover, MasterCard, and Visa credit cards.
Are there elevators available at the hotel for guests with mobility needs?
Yes, Best Western Texas City I-45 has elevators available to access all floors.
What nearby dining options are available near Best Western Texas City I-45?
Nearby dining options include Jack in the Box, Yummy Yummy (Chinese and sushi), and Ryan's buffet restaurant, providing a variety of meal choices for guests.
What hotels are located near Best Western Texas City I-45?
Nearby hotels include Best Western Mainland Inn & Suites, Comfort Inn & Suites Texas City I-45, Fairfield Inn & Suites Texas City, Comfort Inn and Suites, Quality Inn, and Hampton Inn-Texas City, offering guests various accommodation options in the area.
Are there any local attractions or facilities near Best Western Texas City I-45 worth visiting?
Guests can visit nearby attractions such as KPAC Performing Arts Centre for live performances, shop at Mainland City Centre and Macy's, or visit New Creation Family Worship Center for religious services.