Holiday Inn Express & Suites Texarkana by IHG

4.2
725 reviews
Welcome to Our Hotel in Texarkana.

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Just minutes from downtown Texarkana, our hotel offers easy access to popular attractions like Big Dam Water Park, Central Mall, and Texas A&M University. Business travelers will appreciate the proximity to major companies, including Christus St. Michael Health System and Cooper Tires. Stay productive with free Wi-Fi and our 24-hour Business Center. After a busy day, relax in our outdoor pool or recharge in the 24-hour Fitness Center. Our 24-hour Business Center is equipped with print, copy, and fax services to support your professional needs, while complimentary high-speed Wi-Fi keeps you connected throughout your stay. Whether you're here for work or play, we provide everything you need for a relaxing and memorable stay.

Location

Holiday Inn Express & Suites Texarkana by IHG
4545 Cowhorn Creek Road, Texarkana, TX
75503, United States

Hours

Reviews

4.2
725 reviews
5 stars
420
4 stars
156
3 stars
54
2 stars
37
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were notable complaints about rudeness and unprofessional behavior from certain front desk employees.

Cleanliness Issues

Numerous reviews highlighted cleanliness problems, including dirty rooms, moldy smells, and unclean common areas, which significantly impacted guest satisfaction.

Pet Policy Complaints

Several customers expressed dissatisfaction with the hotel's pet policy, particularly regarding high fees and unclear communication about service animals.

Breakfast Quality

Guests generally enjoyed the breakfast offerings, but there were complaints about items running out and the overall management of the breakfast area.

Room Condition

While some guests found rooms to be clean and comfortable, others reported issues such as broken amenities, outdated facilities, and maintenance problems.
  • RR
    Racsan
    Jan 2, 2026
    4.0
    Great beds, Slept well, Didn't visit pool nor the fitness room. Our stay was great! The 2 beds were clean. Breakfast was great, the amount and drinks and food was great! 3 floors location is great for our family.
  • AM
    Ana Marrufo
    Dec 31, 2025
    5.0
    Very hospitable staff! Appreciated the smiles and attention.
  • MP
    mike plumcrazy1
    Dec 20, 2025
    1.0
    The reason they are getting one star is the fact I am a rewards member and stay at a lot of Holiday inn Express. I always have my dog and I have her as an emotional support animal. They say they are pet friendly but there fee because they are privately owned is what the desk told me is $50 no exceptions. I can tell you it's not a nice enough hotel to add that much to the price of the room. I checked in the area and they are the highest. It is there choice it's my choice to never stay there again. We are staying at the same town on our way home and choose the Marriott. Looks nicer it's cheaper and the pet fee is half.
  • LT
    Lydia Taylor
    Nov 26, 2025
    2.0
    There were multiple signs of water leaks. The rooms smelled very strongly of mold. We felt physically unwell after staying the night
  • VS
    Vicmari Sandrea
    Nov 21, 2025
    5.0
    Just checked out earlier today and I have to say my stay was amazing! I first arrived and everyone was really nice, there was a small problem on my part and they were so professional and helpful. Second night of my stay I remember feeling sick and early in the morning I went downstairs to buy some Advil and the lady in the front desk told me that she hoped I felt better soon. I still had to go to my work event and later when I arrived late in the afternoon the same lady greeted me and asked me if I was feeling better. I noticed a lot of people were staying at the hotel and it had also been a long day so I was surprised she remembered me. Nice rooms, nice staff, good location 100% recommend it

Frequently Asked Questions About Holiday Inn Express & Suites Texarkana by IHG

Does the Holiday Inn Express & Suites Texarkana offer free parking?

Yes, we provide complimentary on-site parking for all our guests.

Does Holiday Inn Express & Suites Texarkana have a swimming pool?

Yes, our hotel features an outdoor pool, perfect for relaxation and family fun.