Holiday Inn Express & Suites Texarkana by IHG

4.2
721 reviews
Welcome to Our Hotel in Texarkana.

About

HotelWedding VenueBusiness Meeting Locations
Just minutes from downtown Texarkana, our hotel offers easy access to popular attractions like Big Dam Water Park, Central Mall, and Texas A&M University. Business travelers will appreciate the proximity to major companies, including Christus St. Michael Health System and Cooper Tires. Stay productive with free Wi-Fi and our 24-hour Business Center. After a busy day, relax in our outdoor pool or recharge in the 24-hour Fitness Center. Our 24-hour Business Center is equipped with print, copy, and fax services to support your professional needs, while complimentary high-speed Wi-Fi keeps you connected throughout your stay. Whether you're here for work or play, we provide everything you need for a relaxing and memorable stay.

Location

Holiday Inn Express & Suites Texarkana by IHG
4545 Cowhorn Creek Road, Texarkana, TX
75503, United States

Hours

Reviews

4.2
721 reviews
5 stars
419
4 stars
154
3 stars
54
2 stars
36
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting Olivia and Ironda for their excellent service.

Cleanliness Issues

While some guests noted clean rooms, several reviews pointed out cleanliness problems, including dirty bathrooms and unvacuumed floors.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, although some guests reported items running out too early.

Customer Service Concerns

Multiple reviews mentioned poor customer service experiences, particularly at check-in, with some guests feeling mistreated or encountering rude staff.

Facility Maintenance

Guests reported issues with broken amenities, such as the pool and shower fixtures, and noted ongoing renovations that affected their stay.
  • VS
    Vicmari Sandrea
    4 days ago
    5.0
    Just checked out earlier today and I have to say my stay was amazing! I first arrived and everyone was really nice, there was a small problem on my part and they were so professional and helpful. Second night of my stay I remember feeling sick and early in the morning I went downstairs to buy some Advil and the lady in the front desk told me that she hoped I felt better soon. I still had to go to my work event and later when I arrived late in the afternoon the same lady greeted me and asked me if I was feeling better. I noticed a lot of people were staying at the hotel and it had also been a long day so I was surprised she remembered me. Nice rooms, nice staff, good location 100% recommend it
  • HH
    Huck
    Nov 7, 2025
    1.0
    Obviously when you call to check prices and book a room. The reservation department doesn't understand you questions. Is it that hard to tell me a price for a room? NO she wanted my first last name address , does she need to know my D size 2?
  • RW
    Rubicon Whiskey
    Nov 1, 2025
    5.0
    Very easy access from Interstate. Good safe location to park vehicles and trailers. My room was clean and very well maintained. Olivia at the front desk is so Awesome. She is a ray of sunshine after a long day of driving.
  • SJ
    Susan Johnson
    Oct 29, 2025
    5.0
    This hotel is almost like home to me, l found complete good services from the front desk to others. l come to this hotel every months of the year and l have never had bad experience. Rooms are cleaned but need to improve in the showers cleanings behind the doors. Shout out to Ironda and Olivia, great people, every attentive, quick in responding to needs and complains and good in welcoming guest, Wow. Friendly people, they make me want to come back again and again also the tall white lady in the front is welcoming guest better now than before , now friendly. good job to all of them. Also the lady in the kitchen is doing good, friendly, her smile will give you go ahead to eat with peace.
  • CK
    Clare Kane
    Oct 23, 2025
    5.0
    Had a great stay here recently. Hotel was clean and updated. Our room was large, with very comfortable beds. Breakfast was fresh and tasty. Staff were friendly and helpful, especially Olivia, at the front desk. Would definitely recommend this hotel.

Frequently Asked Questions About Holiday Inn Express & Suites Texarkana by IHG

Does the Holiday Inn Express & Suites Texarkana offer free parking?

Yes, we provide complimentary on-site parking for all our guests.

Does Holiday Inn Express & Suites Texarkana have a swimming pool?

Yes, our hotel features an outdoor pool, perfect for relaxation and family fun.