Business Details
About
HotelExtended Stay Hotel
We are off State Highway 190 and I-35 in the Baylor Scott & White Medical Center area in Temple. The Railroad & Heritage Museum, shopping mall, and Downtown are less than three miles away. Summer Fun Waterpark is about five miles away. Try our saltwater pool. Breakfast is on us.
Location
Hours
Reviews
4.1
454 reviews
5 stars
278
4 stars
69
3 stars
31
2 stars
29
1 star
47
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with cleanliness, including stained carpets and musty odors in rooms.
Staff Service
Staff were frequently praised for their friendliness and helpfulness, particularly a front desk employee named Margaret.
Maintenance Issues
Numerous reviews mentioned ongoing maintenance problems, such as broken elevators, lack of hot water, and malfunctioning appliances.
Breakfast Quality
Breakfast received mixed reviews; while some enjoyed the variety, others noted it was often running low on items or poorly prepared.
Room Comfort
Guests appreciated the spaciousness of the rooms but noted issues with bathroom doors and overall room maintenance.
- MCMark CarrubaNov 2, 20255.0The daytime staff were great The two ladies up front fantastic personalities and we're so helpful we had a large party of 10 rooms and they did everything right.
- HSHaley SchirmerOct 9, 20251.0I stayed in this hotel Oct 2025 for a work trip, my coworker found bed bugs in her room on the 2nd floor, carpets were stained and it looked like the floors were never cleaned. Please for your safety do not stay here.
- GWGeraldine WOct 5, 20251.0Stayed for 3 days and we were not able to open our door either night because the battery was dead. We had to wait for someone from the front desk to open our door, and were told that the work order was marked as complete after letting both the day and overnight shift know about it. Either they swapped it with another dead battery or it didn’t get done.
- MRMiguel RodriguezOct 4, 20255.0Just checked in yesterday and the room and service have been great so far. Breakfast is great and there is plenty of it. Home2 Suites is close to anything I could need during me stay. Extremely satisfied.
- QJQueisis Del JesusSep 29, 20251.0My experience at Home2 Suites Temple was extremely disappointing and unacceptable. On September 6, I accidentally left behind a medical device essential to my health. The item was found by the hotel staff and I was told it had been secured. However, when I returned, I was informed that the device was no longer available, and that because the employee who had originally handled it no longer works there, it was simply “lost.” This explanation is beyond unprofessional and shows a shocking lack of responsibility. Losing any guest’s property is bad enough, but mishandling a medical device is outrageous. The way this situation was managed shows serious negligence and a complete disregard for guest trust and well-being. I will not stay at this property again, nor will I recommend Hilton hotels until they take accountability and improve how they handle guest belongings.
Frequently Asked Questions About Home2 Suites by Hilton Temple
Is Home2 Suites by Hilton Temple accessible for guests with mobility challenges?
Yes, the hotel provides accessible parking, elevator, and pool facilities to accommodate guests with mobility challenges.
Does Home2 Suites by Hilton Temple allow pets during your stay?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with a stay at Home2 Suites by Hilton Temple?
Yes, a free breakfast is offered to all guests.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas, along with a public internet terminal.
Are there fitness facilities available on-site?
Yes, the hotel features a fitness center for guests.
Is parking available and free at the hotel?
Yes, self-parking is available free of charge.
How does the hotel prioritize environmental sustainability?
The hotel holds eco certifications such as ISO14001, ISO50001, and Hilton LightStay, uses compostable food containers and cutlery, and follows a responsible purchasing policy.
What nearby dining options are available around Home2 Suites by Hilton Temple?
Guests can enjoy nearby restaurants such as Chicken Salad Chick for southern cuisine, Egg Tuck for breakfast and brunch, and Mama Fu's Asian House for Asian dishes, all within a short distance.
Are there local attractions or facilities near Home2 Suites by Hilton Temple that guests can visit?
Yes, the Railroad & Heritage Museum and the shopping mall are less than three miles away, and Summer Fun Waterpark is about five miles from the hotel, offering guests entertainment options before or after their stay.
How can guests easily reach Home2 Suites by Hilton Temple using local transit or landmarks?
The hotel is conveniently located off State Highway 190 and I-35 near Baylor Scott & White Medical Center, making it easy to find. Nearby landmarks such as Ariza Temple Apartments and the shopping mall can help with navigation.