Business Details
About
HotelHilton
Daily Mandatory Charge includes: Texas Recovery Fee.
Hilton Garden Inn Temple Medical Center is conveniently located in the heart of Temple’s shopping district, minutes from downtown, and across from Scott and White Hospital. With easy access to the University of Mary Hardin-Baylor and Temple College, our hotel is the perfect choice for guests visiting the schools.
Make yourself comfortable in an inviting guest room with great amenities including complimentary WiFi, spacious work desks with ergonomic Mirra® by Herman Miller chairs, 42-inch LCD/HDTVs with complimentary HBO, Showtime, WE and the NFL Network, and two telephones with voicemail. Get a great night’s sleep on our Serta Perfect Sleeper Mattresses.
Start your day right with a cooked-to-order breakfast at our Garden Grille restaurant, which also serves lunch and dinner. Rather dine in? We also offer evening room service and a 24-hour Pavilion Pantry where you can pick up snacks and drinks to go.
Stay on top of your exercise regimen at the fitness center or take a dip in the heated indoor pool. Hilton Garden Inn Temple Medical Center is the ideal venue for conferences, business meetings, weddings, and other social events, with 6,000 sq. ft. of flexible event space, including a Grand Ballroom. Enjoy excellent catering services and complimentary use of our 24-hour business center.
Location
Hilton Garden Inn Temple Medical Center
1749 Scott Boulevard, Temple, TX
76504, United States
Hours
Reviews
4.3
1,025 reviews
5 stars
599
4 stars
247
3 stars
82
2 stars
40
1 star
57
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, bugs, and unmaintained bathrooms.
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, there were also complaints about management and service inconsistencies.
Facilities and Amenities
Guests expressed disappointment over broken amenities like the pool and hot tub, as well as issues with room features such as poor water pressure and malfunctioning thermostats.
Value for Money
Many customers felt that the hotel did not provide good value for the price, citing high costs for subpar accommodations and services.
Renovation Disruptions
Several reviews mentioned ongoing renovations that caused inconveniences, such as noise and limited access to certain areas.
- GRGregory RoofDec 24, 20251.0Pool out of service, hot tub out of service, rooms smell bad, like BO. Very dissatisfied.
- EPelizabeth pelzDec 21, 20252.0I am a Hilton member so I was quite disappointed with this hotel. There is maid service every other day. The bottles were detached from the wall in the bathroom. There was only one hanger on the bathroom door to hang towels. There were holes in the wall where towel hangers might have been. I paid extra for a room with breakfast and then I was told my child wasn’t free. I specifically chose this hotel in Temple because it had an indoor pool. The pool was closed. There should have been notice of this on the website.
- MHMckinley HernandezDec 15, 20252.0Not worth the money! Location was great staff was nice but you are not getting what you pay for. In the hallway they have dehumidifiers and peeling wallpaper that look like mold is underneath. Hot tub was not functioning properly and you have to ask staff for access to the pool which is inconvenient considering how much you pay. Card access does not work on the doors you have to walk around the building in order to get in because the card readers are down. Stayed on the 3rd floor with no knowledge or a heads up that work was being done to the 4th floor so all hours of the day you hear loud bangs and drilling above which is very inconsiderate when trying to sleep in, relax, take a nap or watch tv. Outlets didn’t work in the room, shower shelves were missing, lights broken, stains on the wall and wooden trim broken and falling off by the bed. I would recommend using your money elsewhere.
- ERELIOTT ROSSDec 12, 20255.0The food in the hotel 🏨 restaurant is amazing 👏 as well as their drinks 🍸 😋 I would love to stay here again when I return next year! This is a win win situation here! Rooms are good, a few things that can improve but the service and location and staff is outstanding 👏 "I'll be back" 😁
- RRRoyDec 2, 20251.0I am a Hilton Honors member so I have stayed at a lot of Hiltons. This was a very disappointing experience: room temp did not adjust well, hole in sink, 'cold' water was warm, shower water pressure poor, $15.95 for breakfast---which really means over $20.00 with tax and tip (sorry, did I say "tax"? I meant "Texas Recovery Fee," which is a euphemism for "tax")---while most Hilton hotels include breakfast in the cost of the room... I could go on... I will say that the people working there are all very nice, but there is clearly a management issue when so many oversights occur. I will not stay here again...
Frequently Asked Questions About Hilton Garden Inn Temple Medical Center
What are the check-in and check-out times at Hilton Garden Inn Temple Medical Center?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free WiFi?
Yes, complimentary WiFi is available in public areas along with public internet terminals.
Are pets allowed at the Hilton Garden Inn Temple Medical Center?
Yes, both cats and dogs are welcome at the hotel.
Is the Hilton Garden Inn Temple Medical Center wheelchair accessible?
Yes, the hotel is mobility accessible with accessible parking and elevators available.
What amenities are available for fitness and recreation at the hotel?
The hotel features a free fitness center, a heated indoor pool, and a hot tub for guest use.
Does the hotel have dining options on-site?
Yes, there are two restaurants including The Garden Grille & Bar offering breakfast, lunch, dinner, and 24-hour room service.
Is parking available at the Hilton Garden Inn Temple Medical Center?
Yes, self-parking is available for free at the hotel.
Are there options for business travelers at the hotel?
Yes, the hotel offers a 24-hour business center and nine meeting rooms with 6,000 sq. ft. of flexible event space.
What nearby medical facilities can guests access from the hotel?
Guests can easily access Scott & White Memorial Hospital, Baylor Scott & White Sleep Institute, and Baylor Scott & White Roney Bone and Joint Institute nearby.
Which dining options are available near Hilton Garden Inn Temple Medical Center?
Nearby dining includes Freebirds World Burrito, Papa Johns Pizza, Rosa's Cafe, Panera Bread, Raising Cane's, and Buffalo Wild Wings for diverse cuisine choices.
Are there convenient services near the hotel for guests needing shipping or printing?
Yes, FedEx Staffed and FedEx Office Print & Ship Center are nearby for shipping, printing, and delivery needs.