Holiday Inn Express & Suites Sweetwater by IHG

3.6
472 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
A great hotel that guests love in Sweetwater, Texas Come and relax at the Holiday Inn Express Hotel & Suites Sweetwater, featuring new 42" flat screen TVs in every guest room.. Bring your family for a fun stay at our Sweetwater hotel, located just off I-20 in close proximity to numerous local attractions, including the Nolan County Coliseum, historic downtown Sweetwater and our famous wind-farm turbines. Other nearby attractions include the Pioneer Museum, the Trail of Lights and recreation opportunities on the beautiful nearby lakes. Business travelers will appreciate the comfortable Sweetwater accommodations we offer near the Nolan County Coliseum. Located in the downtown area of Sweetwater, Texas, this hotel offers easy access to Ludlum Measurements and the major local gypsum producers: US Gypsum, Georgia-Pacific and National Gypsum. In addition, meeting space for up to 50 people and business services including free high-speed, wired and wireless Internet access, copying, faxing and printing are provided. While you stay with us, enjoy amenities including the heated, indoor pool, hot tub and a guest library with business books, magazines and leisure novels. Book your reservations now to take advantage of our great Sweetwater hotel deals and rates.

Location

Holiday Inn Express & Suites Sweetwater by IHG
300 Southeast Georgia Avenue, Sweetwater, TX
79556, United States

Hours

Reviews

3.6
472 reviews
5 stars
193
4 stars
100
3 stars
54
2 stars
43
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly at the front desk and during breakfast.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and common areas.

Maintenance Problems

Frequent complaints about broken elevators, non-functioning amenities, and outdated facilities were noted.

Room Quality

Guests reported uncomfortable beds, outdated furniture, and issues with room conditions, including odors and stains.

Breakfast Experience

While some guests enjoyed the breakfast offerings, others noted inconsistencies in food quality and availability.
  • ET
    Emily Terrell
    3 days ago
    1.0
    This was honestly the worst hotel I’ve ever stayed in. The room smelled, the toilet was broken, ac barely worked, room felt muggy, carpet was sticky, room phone wasn’t even plugged into the wall didn’t even have a cord attached to it therefore didn’t work, elevator was awful, everything was just overall disgusting. Would have stayed anywhere else but literally every room in Sweetwater was booked up.
  • EL
    Erik Leatherwood
    5 days ago
    1.0
    Really disgusting, the room was just nasty. The bed was half made and not on the frame straight. The bathroom had broken tile hurts your feet, rusted mirrors, toilet that wouldn’t flush unless you held it down for a very long time, the shower shot water all the way up to the ceiling, the shampoo was a large bottle that wasn’t locked in any way to prevent tampering. It was just sitting on the side of the tub. It had old raggedy towels, and wasn’t even cleaned. The coffee maker had mold and slime in it. No clock. No phone. No lamp in the sitting area and burned out bulbs at the bed. Poor A/C. Dirty floors. The staff was rude and dressed inappropriately. This was the worst holiday inn I’ve ever seen and I travel weekly.
  • KS
    Ken Sellers
    Jan 4, 2026
    2.0
    The Good: The biscuits and gravy, good as always at HIEs. The Bad: A/C did not work (set to 60, room temp 74) and sounded like a horror movie sound effect (see video). Moronic hanging of the shower curtain. Old, cracked caulk around tub fixtures. All stairwells filthy. Burnt edges on all omelettes. Too-cheap-tasting orange juice. The Verdict: Why would Holiday Inn Express allow this location to represent their brand?
  • CS
    Christopher Smith
    Dec 30, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had a great stay, and the customer service truly stood out. Destiny went above and beyond to make sure everything was taken care of. She was friendly, professional, and always willing to help with a positive attitude. Her attention to detail and genuine care made my experience even better. Because of Destiny’s excellent service, I would definitely stay here again and recommend this hotel to others.
  • VS
    Veronica S
    Dec 21, 2025
    2.0
    Huge room - very dated. Couch in room was full of stains and grossed me out.

Frequently Asked Questions About Holiday Inn Express & Suites Sweetwater by IHG

Does Holiday Inn Express & Suites Sweetwater offer free breakfast?

Yes, the hotel offers a complimentary buffet breakfast for guests.

What are the check-in and check-out times at the hotel?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.