Holiday Inn & Suites Spring - the Woodlands Area by IHG

4.1
745 reviews
Reception

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn & Suites Spring-The Woodlands Area Our hotel, located just off the I-45 freeway in the Woodlands /Spring Area is just 15 miles from George Bush International Airport and 25 miles from Houston. We are also close to plenty of businesses and tourist attractions in the area Including ExxonMobil Campus, HP, Inc, ABS, and more. Six Flags - Hurricane Harbor (5.5 miles), Cynthia Woods Mitchell Pavilion amphitheater (3.4 miles) and The Woodlands Mall / Market Street (3.4 miles), and Lake Conroe are only minutes from our hotel. Those who visit us for vacations will be able to make the most of their trip due to our convenient location. Spring Old Town and the Texas Renaissance Festival offer fun for the whole family. Adults should not miss the Sam Houston Race Track. Our guests can also use the gym, and the outdoor pool and relax in the Jacuzzi and the Dry Sauna. We would love the opportunity to host you and offer you the best services to make your stay unforgettable.

Location

Holiday Inn & Suites Spring - the Woodlands Area by IHG
24888 I-45 North, Spring, TX
77386, United States

Hours

Reviews

4.1
745 reviews
5 stars
401
4 stars
175
3 stars
68
2 stars
31
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for being friendly and helpful, while others were reported as rude and unprofessional.

Cleanliness Issues

Numerous complaints about cleanliness, including reports of bed bugs, dirty rooms, and unkempt common areas.

Breakfast Concerns

Many guests were unhappy with the breakfast options, citing extra charges and limited selections.

Room Quality

Rooms were described as clean but dated, with issues like noise transfer and maintenance problems reported.

Safety Concerns

Several reviews mentioned safety issues, including vehicle break-ins and inadequate security measures.
  • NN
    Nena
    Dec 26, 2025
    1.0
    if i could leave one i would, the lady at the front desk threatened to call the cops on me all because “i was circling the parking lot” i drive for uber and i was looking for my customer, they kept saying they were outside which is why i kept circling. I’m not going to get in trouble for a missing package, so i went in side to leave it and take a picture and she called me names and threatened to call the cops, i even showed her proof of delivery and she still wanted to call me insulting names. 12/26/2025 1:30-2:00am. customer service is definitely -2000000, i can only image how she treats guests or other courier service drivers. it’s 2am, i am a lady, who doesn’t want to be walking around a hotel in the middle of the night so YES im going to drive around looking for MY CUSTOMER. please retrain that lady.
  • MS
    Marc Sims
    Dec 7, 2025
    5.0
    Clean hotel with great breakfast.
  • ML
    Melissa Lara
    Nov 30, 2025
    4.0
    Be careful at this location, 3 vichels got broken into ( broke driver window) found out it happened 2 weeks ago at the same location.
  • LM
    Lynx MH
    Nov 27, 2025
    5.0
    Thankyou to Sheila who is the epitome of someone going above and beyond with impeccable customer service. Thank you so much Sheila for being understanding and informative to assist in a situation. The world is a better place because of her because of how amazing she is.
  • DH
    DOUG HEIKES
    Oct 25, 2025
    5.0
    Charita Blackshear has great customer service.

Frequently Asked Questions About Holiday Inn & Suites Spring - the Woodlands Area by IHG

What are the check-in and check-out times at Holiday Inn & Suites Spring - the Woodlands Area by IHG?

Check-in is at 3:00 PM and check-out is at 12:00 PM at Holiday Inn & Suites Spring - the Woodlands Area by IHG.

Does the hotel provide free Wi-Fi?

Yes, free Wi-Fi is available in public areas at the hotel.