Holiday Inn & Suites Spring - the Woodlands Area by IHG

4.1
740 reviews
Reception

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn & Suites Spring-The Woodlands Area Our hotel, located just off the I-45 freeway in the Woodlands /Spring Area is just 15 miles from George Bush International Airport and 25 miles from Houston. We are also close to plenty of businesses and tourist attractions in the area Including ExxonMobil Campus, HP, Inc, ABS, and more. Six Flags - Hurricane Harbor (5.5 miles), Cynthia Woods Mitchell Pavilion amphitheater (3.4 miles) and The Woodlands Mall / Market Street (3.4 miles), and Lake Conroe are only minutes from our hotel. Those who visit us for vacations will be able to make the most of their trip due to our convenient location. Spring Old Town and the Texas Renaissance Festival offer fun for the whole family. Adults should not miss the Sam Houston Race Track. Our guests can also use the gym, and the outdoor pool and relax in the Jacuzzi and the Dry Sauna. We would love the opportunity to host you and offer you the best services to make your stay unforgettable.

Location

Holiday Inn & Suites Spring - the Woodlands Area by IHG
24888 I-45 North, Spring, TX
77386, United States

Hours

Reviews

4.1
740 reviews
5 stars
398
4 stars
174
3 stars
68
2 stars
31
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their friendliness and helpfulness, there were numerous complaints about rude service and unprofessional behavior from certain employees.

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including reports of bed bugs, dirty carpets, and unkempt common areas.

Breakfast Complaints

Many guests expressed dissatisfaction with the breakfast options, noting that it was not complimentary as expected and often of poor quality.

Room Quality

Guests reported issues with room conditions, including outdated furnishings, noise disturbances, and problems with amenities like hot water and air conditioning.

Management Response

Several customers felt that management was unresponsive to their complaints, particularly regarding cleanliness and service issues.
  • DH
    DOUG HEIKES
    Oct 25, 2025
    5.0
    Charita Blackshear has great customer service.
  • SP
    Supraja P
    Oct 12, 2025
    1.0
    Worst hotel we have ever visited in USA. Very strange smell all over the floor and room, that’s making us feel so uncomfortable.
  • SH
    Starr Haffner
    Oct 9, 2025
    2.0
    We had to pay for breakfast 14.99 unless you are a V.I.P um anyone SHOULD BE YOUR VIP for just staying there. Not happy but have to go where job sends me.
  • TD
    Topher Diehl
    Oct 2, 2025
    4.0
    Beware breakfast is EXTRA charge! Besides that surprise, everything is 5 stars. The front desk greeted me with a smile and was helpful. The room was clean, everything working and smelled clean. AC was working full blast. Good water pressure. Cecilia is the definition of hospitality! The way she interacted with customers in the morning was amazing.
  • MT
    Michael Thomas
    Sep 23, 2025
    5.0
    I liked the size of the room and the amenities.The service from the front desk and other staff was great.The location was very close to a variety of restaurants and stores which are very important to me.

Frequently Asked Questions About Holiday Inn & Suites Spring - the Woodlands Area by IHG

What are the check-in and check-out times at Holiday Inn & Suites Spring - the Woodlands Area by IHG?

Check-in is at 3:00 PM and check-out is at 12:00 PM at Holiday Inn & Suites Spring - the Woodlands Area by IHG.

Does the hotel provide free Wi-Fi?

Yes, free Wi-Fi is available in public areas at the hotel.