Best Western Plus Shamrock Inn & Suites

Reviews

• KT

  Kirstie Tanaka

  6 days ago
  1.0
  Staff was nice and breakfast was decent but the room….checked in super late with 3 small kids upon entering room we see the bed next to the AC unit had like little black flakes on it, it was so late we didn’t think much of it so just brushed it off and went to sleep. In the night the AC unit would not work so turned fan on. Realized in morning the AC unit was covered in thick nasty black mold. Not like a little in the corner but like COVERED. Whole family felt sick. Upon telling the front desk and then coming to look the maid comes by & sees us looking at the AC unit and she says “that one doesn’t work, no hot no cold” then when she looks at the mold she stops in her tracks “oh that’s bad, bad bad, no good” then turns around and walks out. The room was also covered in dog hair. We do not have a dog. Again things we did not realize checking in so late but to their attention in the morning. They said they could do nothing and gave us an email address to contact. It’s been days and no response yet, big surprise. Very concerning. Again we are not exaggerating, it was not a little corner of mold but literally covered in thick furry black mold!! We have pictures. So stay here at own risk. We felt so nasty leaving after having that fan blow in our and our small children’s face all night.
• ET

  Everett Tanaka

  Nov 18, 2025
  1.0
  DONT stay here if you value your health. We got a room on 11/15/25. We checked in at 2am in the morning my wife and 3 young kids. When we got to the room we noticed black residue on the bed nearest the window by the ac unit thinking it was dirt off the window shades or something we wiped it off and that was that. Went to turn on the ac unit and all that would work was the fan so we put it on high and went to sleep. In the morning my toddler bumped the unit and the cover came off revealing black mold so thick it was falling off the fan blades and that’s when we realized the black dust on the bed was mold off the ac cover. So someone worked on it set the cover on the bed and put it back on and then didn’t say anything. So basically my wife and 2 youngest got blasted in the face with toxic air all night. I had a tight chest for the rest of the day and my wife got random dizzy spells for the rest of the trip home that day. I’ve read other reviews mentioning the smell of mold from the units so it’s not an isolated issue.
• GN

  gerardo nostran

  Nov 14, 2025
  5.0
  Visto che la nostra ex coordinatrice non aveva prenotato nulla (dopo 3 giorni gli abbiamo tolto l'incarico nominando Claudia) ogni pomeriggio in base a dove dovevamo arrivare, cercava sempre un Motel conveniente con colazione compresa in modo da non perdere tempo. Stanze molto grandi e confortevoli dove non mancava proprio nulla; dalla televisione, frigorifero, microoonde, bollitore e salottino. Che dire poi della colazione dove potevi sbizarrirti con ogni ben di dio. Io naturalmente in vacanza preferisco il salato con l'aggiunta di un yogurt. Personale molto gentile.
• EL

  Edward Lamb

  Nov 5, 2025
  5.0
  Stopped for the night going cross country. The room was very clean, breakfast was good and we enjoyed the pool and hot tub.
• GG

  Gary Gary

  Oct 31, 2025
  5.0
  Easy on and off interstate 40 Nice clean comfy room. Very good breakfast with cooked to order eggs and a Texas shaped waffle maker. Next year's trip, we'll be back

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