Holiday Inn Express & Suites Seguin by IHG

4.3
541 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express Hotel & Suites near downtown Seguin, Texas. Ideally located near I-10, our hotel is just two miles away from downtown Seguin, three miles from Texas Lutheran University and a short distance from San Antonio, Texas, home to the Alamo and to Texas State University. Our downtown Seguin hotel's convenient location provides easy access to a number of recreational activities. Visitors can play tennis, basketball and volleyball or hike, bike or golf at nearby Max Starcke Park. Travelers can also go swimming at the Schlitterbahn Waterpark in nearby New Braunfels, water-skiing on McQueeney Lake, shopping at the San Marcos Prime Outlets, or visit the Circuit of the Americas race track. Business travelers will appreciate that our hotel near downtown Seguin, TX provides free high-speed Internet access as well as copy and fax services in the 24-hour business center. Nearby Seguin corporate offices include Commercial Metal Company, Structure Inc., Alamo Industrial, Motorola, Continental, Cavco and the Alamo Group caterpillar, Niagara bottling. During your stay in Seguin, you can enjoy our choice hotel amenities, including the outdoor pool and whirlpool, a well-equipped fitness center, a 24-hour convenience store, on-site guest laundry facilities and a complimentary Express Start hot breakfast bar, featuring our delicious cinnamon rolls. Check out our great Seguin, TX hotel deals and rates and book your reservation today.

Location

Holiday Inn Express & Suites Seguin by IHG
2801 Jay Road, Seguin, TX
78155, United States

Hours

Reviews

4.3
541 reviews
5 stars
330
4 stars
120
3 stars
43
2 stars
21
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Samuel and Lisa for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, bugs, and unpleasant odors, indicating a need for improved housekeeping.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found the food cold or lacking in options.

Safety Concerns

A few guests expressed safety concerns regarding the hotel environment, citing incidents involving unruly guests and feeling unsafe during their stay.

Room Conditions

While some guests found the rooms clean and well-equipped, others reported issues such as uncomfortable beds, maintenance problems, and inadequate amenities.
  • PJ
    peter Paterno Jr
    Nov 11, 2025
    5.0
    Nice place to stop at while traveling. Rooms are clean, staff is friendly, and there's a free decent breakfast and coffee.
  • PW
    Patrick Ward
    Nov 10, 2025
    5.0
    I call the hotel to check my reservation and Samuel helped me, from the front desk. He was quick and helpful. Very nice and looking forward to my stay. Already off to a good start at this hotel!
  • JJ
    JR
    Nov 2, 2025
    5.0
    SAMUEL IS THE MAN PROFESSIONAL KIND FOOD IS GREAT .RATES ARE VERY GOOD ...LOCATION IS PERFECT RESTURANTS,GAS,EVERYTHING!
  • DE
    Dan Ellison
    Oct 25, 2025
    5.0
    Super friendly person at the front desk may check in a breeze. The room was awesome and fully equipped with everything you could want or need. It was also super clean. Would highly recommend this hotel to any traveler.
  • AA
    Avelynn
    Aug 25, 2025
    1.0
    Me and my family went to stay as our house we had arrived at needed some work without us knowing and the electricity and water was not on. We had called and made the reservation asking for a suite with five people one dog ( esa dog ) now in almost every state emotional support dogs are service dogs but the front desk lady named Lisa said they weren’t also claiming we did not mention a dog. She looked almost frightened by his size even though he is a gentle giant. As she is giving us trouble and noticing my father getting upset she looked guilty ( as if she knew the dog was allowed) she ends up letting him stay. The next night we had gone out and shir called us two hours in saying that he is wining and howling ( he has never howled wined yes but not loud wining ) she also claimed that there were multiple complaints which personally I do not believe but I think one of the complaints was herself and that maybe the room next to us had complained. Anyway as we are driving back she called again keep in mind if the wining was bad she could habe called earlier because we had been out two hours already, but when she called she claimed that you should have him by your side at all times which is not true. My mother had been very nice but as they were on the phone she hung up. So eventually we arrived and chose to go to the back door not wanting to speak to Lisa. We go through the back and all the way down the hallway is not a single peep in-fact when I had opened the door he was laying down and jumped up to see us but wasn’t making a single noise Lisa is an outright liar and what she said wasn’t correct. The next morning as we went to breakfast the morning shift man had pulled my father aside and said they got more complaints and if they had one more would charge us a fee now we had gotten back that night 12 AM and fell asleep with him laying next to us I was up at 5:00 am and he was still with me in the bed so he lied and my dog was not making a sound. Lisa and that young man are lying and as I read other reviews also saying they believe they are running a scam. I won’t even bring up much about the rooms but we found bugs and the shower dropped lots all night couch pull out bef was uncomfortable and things were just dirty also didn’t clean the rooms the three days we were there left a day early I don’t recommend if you want a very clean room or good customer service don’t stay here.

Frequently Asked Questions About Holiday Inn Express & Suites Seguin by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Seguin by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast to guests?

Yes, a complimentary buffet breakfast is available for free to all guests.