Best Western Executive Inn

4.1
538 reviews

About

Hotel
Located in Seagoville,TX, the Best Western Executive Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Executive Inn
1910 N HIGHWAY 175, Seagoville, TX
75159, United States

Hours

Reviews

4.1
538 reviews
5 stars
303
4 stars
115
3 stars
44
2 stars
22
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported rude behavior from front desk personnel.

Cleanliness

Several guests highlighted the cleanliness of the hotel and rooms, though some reported issues with odors and unclean conditions in certain rooms.

Breakfast Quality

Breakfast was generally well-received, with many guests enjoying the variety and quality, although a few found it lacking.

Room Conditions

Guests had varied experiences with room conditions, with some praising the comfort and renovations, while others reported issues like odors, maintenance problems, and cleanliness concerns.

Management Response

There were complaints about management's handling of issues, with some guests feeling their concerns were not adequately addressed.
  • AS
    Andrew Smith
    Nov 15, 2025
    5.0
    I stayed at this location the night of Nov 11, 2025. Everything (price, cleanliness, ease of check in, etc.) was excellent. Fool that I am I left some clothes in my room... The staff, especially Mrs. Damaris, were incredibly helpful in navigating the process of recovering my things.
  • MF
    Michelle French
    Nov 12, 2025
    2.0
    Requested 1st floor due to disabilities through the CLC app and was told by rude front desk staff they didn't get that and they have no first floor rooms. I told her there was no way I could get my stuff up stairs (no elevator) and she just stared at me. Luckily a gentleman helped me with my bags. Upon getting into room. A/C unit wouldn't come on, and I tried everything including making sure it was plugged in. Desk clerk came up and messed with it and it did come on. Fast forward 3-4 hours, there was crackling/popping coming from the unit/or plug. I immediately called front desk, for a new desk clerk to say I don't think there is an issue. I told him I hoped it doesn't catch fire while I'm here and slammed the phone down. Horrible customer service at this location. Room was ok except hoping to not catch fire during the night.
  • SW
    Sasinahm All Around (WeTravel)
    Nov 11, 2025
    5.0
    The front desk was very kind and helpful. Great job.
  • FC
    Farrell Carrington
    Oct 19, 2025
    5.0
    Staff was friendly and helpful. Clean facility and smelled fresh
  • QQ
    Queen
    Sep 12, 2025
    1.0
    Front desk agent not friendly at all no greeting or anything I had to greet her and tell her I had reservations she was very rude. The first room had and odor as well as the second after a long drive we had to go but air fresheners and candles to make the room smell better.. its damage to the outside roof near front lobby possibly being rain inside.. this was one of the most horrible experience. We tried to have breakfast the ladies was rude and began cleaning up and breaking down before time! DO NOT BOOK HERE!

Frequently Asked Questions About Best Western Executive Inn

Does Best Western Executive Inn offer complimentary breakfast?

Yes, the Best Western Executive Inn provides free breakfast for its guests.

Is the Best Western Executive Inn a smoke-free property?

Yes, this hotel maintains a smoke-free environment throughout the property.