Holiday Inn Express & Suites Houston Nasa - Boardwalk Area by IHG

Reviews

• LS

  Linda Schmidt

  1 day ago
  5.0
  A last minute Priceline bargain before our cruise! I have stayed here several times before cruising. Nice quiet rooms. Good breakfasts. Eat dinner at the Classic Cafe across the street or Tookies Seafood down the way.
• DT

  Donna Taylor

  Nov 15, 2025
  4.0
  Love this property. Regular spot for pre cruise night. Very nice hotel, clean common areas and rooms. Comfortable beds and pillows. Well appointed with nice furniture. Super friendly front desk staff. There was a small amount of mold starting in our shower, but not significant. I’m certain it will be addressed when we leave. The room might have been vacant for a while before our stay. Will definitely stay here again.
• NL

  Neva Lucas

  Nov 5, 2025
  4.0
  Our room was on the first floor. We were pleasantly surprised after reading sooo many negative reviews. Our room was great the only thing is bathroom door was unlevel and you couldn't get it to shut completely. And it wouldn't stay open. So we had to prop it open with a towel. Our room was large but it looked like furniture was missing. Maybe a couple of large chairs or a table w/ chairs to eat. ? Who knows. Breakfast was good.
• YC

  Y.C. Cameron

  Nov 2, 2025
  2.0
  Am absolutely tired of Brian and his coworkers not reading the room… some of us came to relax not party - hate that this ing treats me as persona non grata…
• SC

  Shawntessa Caillier

  Oct 28, 2025
  1.0
  WARNING STAY CLEAR OF THIS HOTEL!! My experience here was horrible! Everything is falling apart, there were no clean towels upon request, stains on the sheets, and by the light fixture! My family and I went there for a weekend and each of our rooms when you walk in had a funny odor! When my daughter pulled the sheets back on one of the beds she noticed stains on the sheets! We told the girl at the front she offered us another room when we walked in that one it was the same funny odor and in the same shape! She asked if we wanted to change the sheets ourselves cause she was the only one there which my daughter put on gloves and changed it. Everytime you asked for towels she said the hotel ran out of towels and they have to wash some what Hotel runs out of towels! She told me to Email the gm of the hotel which we all did. Im like don't we have to put a card on file when you check in you would use that card for incidentals and not say oh you booked through a 3rd party. This was the GM response I would like to start by apologizing for the inconvenience you faced at my hotel and I do not want this stay to reflect on any other stay Normally, we do everything with 100% satisfactory. I do apologize once again I have had to take a percentage off of your entire stay for both rooms. You should be expecting a call and an email showing the difference in your folio and my staff should reach out to you today. She had an employee call me on the Monday morning to tell me that they couldnt issue one of my sisters and I a refund for part of the stay but my other sister because she booked directly with them and not a 3rd party! This was the response from the GM recently Unfortunately you booked with a third party no refund can be issued the third party is not willing to refund that has nothing to do with the hotel. So now my other sister and I were not able to get anything from from this horrible stay just because we booked with a 3rd party!

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