Brand Certified
Best Western Plus Atrium Inn
4.2(746 reviews)
Certified by Best Western Plus Atrium Inn • Mar 01, 2026
Business Details
17401 IH 35 N, Schertz, TX
78154, United States
Certified by Best Western Plus Atrium Inn • Mar 01, 2026
(210) 651-4100
Certified by Best Western Plus Atrium Inn • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus Atrium Inn • Mar 01, 2026
About
Certified by Best Western Plus Atrium Inn • Mar 01, 2026
HotelBest Western
At the Best Western Plus Atrium Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Atrium Inn will stand out among other hotels in Schertz,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Atrium Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus Atrium Inn • Mar 01, 2026
Hours
Certified by Best Western Plus Atrium Inn • Mar 01, 2026
Reviews
4.2
746 reviews
5 stars
438
4 stars
164
3 stars
59
2 stars
29
1 star
56
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with cleanliness, including bed bugs, roaches, and unpleasant odors in rooms.
Staff Service
While some guests praised the friendly and helpful staff, others experienced rude service and poor responses to complaints.
Breakfast Quality
The breakfast received positive feedback for variety and quality, with many guests enjoying the options available.
Amenities
The indoor pool and hot tub were frequently mentioned as highlights, although some guests noted maintenance issues.
Location
The hotel is well-located near restaurants and shopping, making it convenient for guests.
- ATadalyn townsendFeb 21, 20261.0Do not stay at the place we checked in with our kids and when we went up to the second floor it instantly smelt like Marijauna!!! We had to leave immediately after smelling that and the guy working that night said he would speak to his boss about a refund and would let us know. Now it’s the next day and we can’t be refunded due to booking with hotels.com. Do not stay at this location unless you smoke weed
- JVJeffrey VelazquezFeb 13, 20265.0This is not a regular Western, this is the BEST Western!!!
- SWShawn WalstonDec 15, 20251.0I was billed for 2 nights not 1. I was checked out before 11. Front desk guy had the keys. Room had a bad odor. Tub would not drain. They will not respond to me or my emails. Elevator broken
- DRDavid RhemanDec 13, 20255.0This is a nice, comfortable hotel. It has an indoor pool with a hot tub, free breakfast for customers, guest laundry, fitness center, and did I mention the indoor pool? It's not super fancy, but is reasonable. There's a Denny's on one side and a KFC on the other side. Other restaurants and Walmart are nearby.
- JMJennifer MaganaDec 8, 20251.0We booked this hotel for our soccer girls this past weekend. One parent had bed bugs, we had roaches and another parent had ants in their room. We asked for a refund because we left same night we got in but we weren't refunded. I called again today and no call back. Another parent wrote a review and it keeps getting deleted, wonder why!!!
Frequently Asked Questions About Best Western Plus Atrium Inn
Does Best Western Plus Atrium Inn offer free breakfast?
Yes, the hotel provides free breakfast to all guests.
Is there a fitness center available at Best Western Plus Atrium Inn?
Yes, a fitness center is available for guests to use.
Does Best Western Plus Atrium Inn have a hot tub?
Yes, the hotel features a hot tub for guest relaxation.
Is the property smoke-free?
Yes, Best Western Plus Atrium Inn is a smoke-free property.
Is free Wi-Fi available at Best Western Plus Atrium Inn?
Yes, free Wi-Fi is provided throughout the hotel.
What are the operating hours of Best Western Plus Atrium Inn?
The hotel operates 24 hours a day, 7 days a week.
Where is Best Western Plus Atrium Inn located?
It is located at 17401 IH 35 N, Schertz, TX 78154, United States.
Are there any nearby places to eat breakfast?
Yes, there are several Denny's diners nearby that serve American breakfast and brunch.
Are there other hotels near Best Western Plus Atrium Inn?
Yes, multiple nearby hotels named Atrium Inn are located close by, offering additional lodging options.
How can nearby places help me during my stay at Best Western Plus Atrium Inn?
Nearby Denny's restaurants offer convenient spots for breakfast or brunch outside the hotel, and the multiple Atrium Inn hotels nearby provide options if you need alternative accommodations.
Brand Certified Facts from Best Western Plus Atrium Inn
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