Candlewood Suites San Antonio - Schertz by IHG

Reviews

• TJ

  T Johnson

  Mar 29, 2026
  5.0
  I stayed on the 1st Floor in room 105. My check in was really complicated. But they resolved everything for me and helped smooth out all the issue my company ( Liberty) had with reservations. Ms Brittany Rodriguez was very helpful and comforting throughout the whole ordeal.
• AC

  Adam Cantu

  Mar 23, 2026
  5.0
  I had an outstanding experience during my stay at Candlewood Suites, and I would like to specifically recognize Brittany, the General Manager, for her exceptional leadership and hospitality. From the moment I arrived, the property exceeded expectations. The cleanliness throughout the hotel was truly impressive—everything from the lobby to the guest rooms was maintained to the highest standard. It’s clear that great attention to detail and pride in presentation are top priorities here. Brittany’s professionalism and commitment to guest satisfaction were evident in every aspect of my stay. Her team reflects her leadership, providing friendly, efficient, and attentive service that made me feel genuinely welcomed and valued. It’s not often you encounter management so dedicated to creating a seamless and comfortable experience for every guest. Overall, this was an amazing stay. The combination of a spotless environment, excellent customer service, and strong leadership makes this location stand out. I would highly recommend this hotel to anyone looking for a reliable, clean, and well-managed place to stay. I will absolutely be returning in the future.
• WG

  Will Gausman

  Mar 1, 2026
  4.0
  We stayed here for 5 nights. The hotel is in a great location. The front desk employees were fantastic! We loved the amenities and the layout of our room. Overall we had a really good experience. Our only complaint is how dirty the floors are. Not just in our room, but the common areas and stairwell. The floors have dirt, crumbs and stains everywhere. The hardwood floors in our kitchen turned our socks black. If I were to guess, I would say the floors haven't been cleaned in months; they were absolutely disgusting!
• JT

  Joshua Turner

  Feb 15, 2026
  5.0
  The rooms are super nice! Great kitchen, FRONT DESK IS ABSOLUTE FIRE! SUPER NICE AND PROFESSIONAL! Top G
• JG

  Jacob Golden

  Feb 14, 2026
  5.0
  The receptionist’s are amazing and help either whatever it is you need. Would definitely come back and stay.