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Holiday Inn Express & Suites San Marcos South by IHG

4.0
(452 reviews)

Business Details

900 Barnes Drive, San Marcos, TX
78666, United States
(512) 392-6355
https://www.ihg.com/holidayinnexpress/hotels/us/en/san-marcos/ausmr/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Limited Service Hotel Offering a Hot Breakfast Buffet and Modern Amenities Stay with us here at the Holiday Inn Express San Marcos where we allow you to relax and rejuvenate on your schedule. We are centrally located between Austin & San Antonio just south of IH-35, with easy access to all that San Marcos has to offer. If your trip is for leisure or business, Holiday Inn Express San Marcos South is the place to be. We are conveniently located to the area’s major employers including Urban Mining Co, PGM of Texas, Texas State University STAR Park , San Marcos Conference Center, Amazon Fulfillment Center, San Marcos Police Department, Hays County Government Center, San Marcos US Army Reserve Center, and Texas State University. Maybe your visit to the area is to relax and do some shopping at the largest outlets in Texas, Premium and Tanger Outlet Malls. Enjoy the great Texas weather with a float down the San Marcos River or a drive through the Texas Hill Country and visit areas like Wimberley, Driftwood, and Dripping Springs. Stay smart here at the new Holiday Inn Express San Marcos and contact us today to book your upcoming stay or a block of rooms for your group. We look forward to welcoming you to our hotel and to San Marcos

Location

Holiday Inn Express & Suites San Marcos South by IHG
900 Barnes Drive, San Marcos, TX
78666, United States

Hours

Reviews

4.0
452 reviews
5 stars
263
4 stars
71
3 stars
29
2 stars
20
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Bryan and other front desk staff received high praise for their exceptional service, while some staff members were reported as rude and unhelpful.

Cleanliness

Many guests noted the hotel was clean, but there were several complaints about unclean rooms and issues like bed bugs and stained bedding.

Management Issues

Numerous reviews highlighted poor management practices, including unresponsive management and mishandling of customer complaints.

Facilities Condition

Guests reported a mix of experiences regarding the condition of facilities, with some praising the spacious rooms while others noted maintenance issues and dated amenities.

Breakfast Quality

Breakfast received mixed reviews, with some guests enjoying it while others complained about limited options and poor quality.
  • RM
    Raul Magana
    Jan 28, 2026
    5.0
    We want to give a special thank you to Bryan for making our stay exceptional. From the moment we checked in, he was helpful, polite, and incredibly attentive. Any time we needed something, he handled it quickly and with a great attitude. He truly went above and beyond, and it shows he cares about his job and the guests. This kind of service is rare and should definitely be recognized!
  • JP
    Jeslyn Phillips
    Jan 28, 2026
    5.0
    Great place to recommend. I will be taking my family here next time I have my shopping spree at the outlets. Bryan’s hospitality was beyond great.
  • AC
    Ariel Cantu
    Jan 28, 2026
    5.0
    I honestly can’t say enough good things about Bryan at the front desk. This was hands down the best customer service experience of my life. From the moment I walked in, Bryan was warm, welcoming, professional, and genuinely happy to help. He was incredibly patient, knowledgeable, and made the entire experience stress-free. It’s rare to meet someone who makes you feel so valued and taken care of as a customer, but Bryan absolutely does. If every business had a Bryan at their front desk, the world would be a much better place. He is a true asset to this company, and I hope he gets the recognition he deserves. Thank you, Bryan, for setting the gold standard for customer service!
  • KB
    Kylei Burchinal
    Jan 28, 2026
    5.0
    This experience was top notch because of the young man at the front desk, Bryan! He was helpful, pleasant, and respectful. Truly a delightful experience!
  • KC
    kaeley chivers
    Jan 28, 2026
    5.0
    Bryan is awesome and truly professional. He communicated clearly, showed up on time, and delivered exactly what was promised. It’s rare to find this level of service — highly recommend!

Frequently Asked Questions About Holiday Inn Express & Suites San Marcos South by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites San Marcos South?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does Holiday Inn Express & Suites San Marcos South offer free breakfast?

Yes, a complimentary hot breakfast buffet is available to guests.

Brand Certified Facts from Holiday Inn Express & Suites San Marcos South by IHG

Holiday Inn Express & Suites San Marcos South by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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