Embassy Suites by Hilton San Marcos Hotel Conference Center

4.4
4058 reviews

About

HotelEmbassy Suites
Daily Mandatory Charge includes: Texas Recovery Fee. The Embassy Suites San Marcos - Hotel Conference Center is located off South IH 35 between Austin and San Antonio, Texas. Our Embassy Suites hotel features the San Marcos Conference Center which has 78,800 square feet of conference space elegantly appointed and 283 two-room suites. Our hotel features include: * Fitness Center featuring a Peloton® Bike with toe cages * Caffeina's coffee shop * Rocky River Grille * Outdoor pool * Wireless Internet * Pet Friendly Hotel * 28,800 sq. ft. ballroom * 7,200 sq. ft. ballroom that opens to a 4,000 sq. ft. veranda * 19 meeting rooms plus 2 private dining rooms Our convenient location off of South IH 35 at the McCarty Exit (201) is only 30 minutes from Austin Bergstrom International Airport (AUS) and 45 minutes from San Antonio International Airport (SAT). San Marcos city center and Texas State University are just 5 minutes away. The Embassy Suites San Marcos - Hotel Conference Center is also conveniently located near: * Rio Vista Falls * Aquarena Springs * Tanger and Prime Outlet Centers (over 230 brand name stores) * Quail Creek Country Club * Wonder World Caverns * San Marcos River * Historical Gruene * SeaWorld * Fiesta Texas * Schlitterbahn in New Braunfels * Canyon Lake * Wimberly, Texas * Cabela’s in Buda Guests of the Embassy Suites San Marcos - Hotel Conference Center also receive our complimentary cooked-to-order breakfast in the morning and a nightly evening reception. Our Embassy Suites restaurant, Rocky River Grille, is open for lunch and dinner or order suite service from your suite. Wireless high-speed internet is available throughout the hotel for a minimal charge, or you can visit our 24 hour business center for complimentary internet access. Enjoy a trip to Tanger and Prime Outlet Centers, featuring over 230 brand name stores.

Location

Embassy Suites by Hilton San Marcos Hotel Conference Center
1001 E. McCarty Lane, San Marcos, TX
78666, United States

Hours

Reviews

4.4
4,058 reviews
5 stars
2,743
4 stars
763
3 stars
250
2 stars
101
1 star
201

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly during events like ACFI.

Room Quality

Guests generally found the rooms to be spacious, clean, and comfortable, although some reported issues with AC and maintenance.

Elevator Issues

Multiple reviews highlighted problems with the elevators, including breakdowns and long wait times, especially during busy events.

Dining Experience

While breakfast received positive remarks for variety and quality, some guests noted that food service could be slow and that certain items were not always available.

Customer Service Concerns

A few reviews mentioned poor customer service experiences, particularly related to booking issues and handling of complaints.
  • RR
    Red rose
    1 day ago
    1.0
    If you are planning an event here you are just wasting your time! Poor communication! I got alot of emails and calls ignored. Not recommended!
  • RD
    Rafael Danel
    Jan 5, 2026
    5.0
    Best Hoyel in San Marcos, I always stay here whenever my wife and I come to the Outlets. I loved the recently redesigned suites. Breakfast? It is 10 out of 10! I brought my furbaby and he loves it as well because it is so calm and we get to relax.
  • ET
    Ethan Thompson
    Dec 21, 2025
    2.0
    When I walked in to the hotel I was stunned by how beautiful it is! The receptionist at the desk was very nice and accommodating. After that, down hill. One of the elevators didn’t work so it was lines of people going up or going down(full elevators), the parking lot was so full it was hard to find a spot anywhere even remotely close to the building, we got here at 1115 and set the thermostat lower and came back at 545 and the room temp hadn’t budged it was a like 69 degreees outside we weren’t asking for the world here. We called about it and left. When we came back and the room was still warm we tried calling guest services and an automated thing came on and said that we were in line for them to call back. No call back, we looked at ordering room service, it wasn’t available. The hotel is beautiful but maybe it’s not ran the best?
  • MS
    Mightyone Store
    Dec 17, 2025
    5.0
    ⭐ 5-Star Review Embassy Suites by Hilton San Marcos 📍 1001 E McCarty Lane, San Marcos, TX A great stay from start to finish. The rooms are spacious, clean, and very comfortable, making it easy to truly rest after a long day. The hotel offers excellent rates for the quality you receive, and its strategic location makes getting around San Marcos simple and convenient. Breakfast alone is worth mentioning — fresh, hot, and generous. I enjoyed a meat lover’s omelette, fluffy pancakes, fresh fruit, and a solid cup of coffee — exactly what you want to start the day right. Comfort, value, location, and a strong breakfast experience — Embassy Suites San Marcos delivers on all fronts. Highly recommended. ⭐⭐⭐⭐⭐
  • JW
    james willis
    Dec 15, 2025
    5.0
    While staying at the Hilton during my time attending the ecchi con anime convention, I could not have been more pleased with the experience. The service provided by the hotel staff, the event coordinators, and even the fellow attendees exceeded my expectations. In particular, staff members Alice and Rebecca stood out as exceptional employees. Professional, attentive, and genuinely welcoming. Their efforts made the experience even more enjoyable. Overall, this was an outstanding stay, and I would easily rate it a 5 out of 5.

Frequently Asked Questions About Embassy Suites by Hilton San Marcos Hotel Conference Center

What are the check-in and check-out times at Embassy Suites by Hilton San Marcos Hotel Conference Center?

Check-in time is from 4:00 PM and check-out time is until 11:00 AM.

Does the hotel offer free breakfast?

Yes, the hotel provides a complimentary cooked-to-order breakfast every morning.