Certified by Best Western San Marcos • Mar 01, 2026
HotelBest Western
Located in San Marcos,TX, the Best Western San Marcos is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western San Marcos • Mar 01, 2026
Certified by Best Western San Marcos • Mar 01, 2026
Reviews
3.9
605 reviews
5 stars
291
4 stars
141
3 stars
80
2 stars
32
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with pests.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Jenny and Johnny.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found them lacking in variety and quality.
Maintenance Issues
Several reviews highlighted maintenance problems, including broken fixtures and pest issues, which detracted from the overall experience.
Location and Accessibility
The hotel is conveniently located near major highways and attractions, but some guests noted difficulties with accessibility due to construction and the lack of an elevator.
MT
Mark Tamez
Feb 16, 2026
5.0
Great location great service breakfast was good friendly staff would definitely come back
GC
Gwendoline Coutinho
Feb 15, 2026
5.0
Très belle chambre, bien entretenue. Coin petit déjeuné ok 👍🏻. L’accueil est super également et ils sont disponibles pour vous
VV
volcanotr
Feb 14, 2026
5.0
After the change of both ownership & management, this hotel looks very clean and comfortable right now! Especially Mr. Babul (the general manager) does his best to meet your expectations. I am sure this hotel is on its way to become one of the Best Western hotels in the area…
CC
Christopher
Feb 12, 2026
5.0
Awesome place to say. Very friendly staff. I would definitely recommend this Hotel 💯.
SG
sally gonzales
Feb 9, 2026
5.0
My husband and I have been staying there for a few weeks now while our house is being built. The customer service there is amazing. Everyone there is so nice and accommodating.