Holiday Inn Express & Suites San Antonio West-Seaworld Area by IHG
3.8630 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Hotel Near Seaworld San AntonioWhether you are visiting for leisure or business, Holiday Inn Express Hotel & Suites West Seaworld is conveniently located only 6 miles from Sea World San Antonio Theme Park and 7 miles from Lackland AFB with easy access to major highways. Regal 18 Cinemas, Texas Road House restaurant is adjacent to the hotel, while the famous San Antonio Riverwalk, The Alamo, The Missions and Six Flags Fiesta Texas are a short drive away. Business guests visiting Southwest Research Institute, Cintas, Accenture, Port San Antonio will find themselves within minutes from all these major companies. For shopping lovers, Ingram Park Mall is only half a mile from the hotel.
Experience a modern and kid friendly hotel by taking a dip in our indoor swimming pool, or by getting a quick workout in our fitness center with state of the art equipment. Relax in our spacious lobby sitting area by catching up with friends and family after a long day exploring San Antonio. The hotel offers free breakfast buffet every morning, complimentary high-speed Internet, a convenient business center and free parking. Our well-appointed spacious rooms will give you a refreshing stay whether you're in town for work or play. Guest rooms are equipped with flat screen TV, spacious work space and Keurig coffee makers for ultimate comfort while away from home. We look forward to welcoming you at the Holiday Inn Express & Suites West SeaWorld!
Location
Holiday Inn Express & Suites San Antonio West-Seaworld Area by IHG
2861 Cinema Ridge, San Antonio, TX
78238, United States
Hours
Reviews
3.8
630 reviews
5 stars
305
4 stars
118
3 stars
70
2 stars
46
1 star
91
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unpleasant odors.
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, particularly mentioning individuals like Mary and Karun, there were also complaints about poor customer service in certain situations.
Room Conditions
Several guests reported issues with room conditions, such as malfunctioning air conditioning, musty smells, and outdated furnishings.
Breakfast Quality
The complimentary breakfast received mixed reviews; some guests enjoyed it while others found it lacking in quality.
Location and Value
The hotel’s location was frequently noted as convenient, but many guests felt the overall value did not meet their expectations due to the condition of the facilities.
- ARAngel RiveraNov 18, 20255.0Great experience, helpful staff from front desk to the delicious breakfast in the morning.One my favorite IHG location in San Antonio metro.
- ARArmin RobleroNov 10, 20255.0Hotel is very clean staff is very good breakfast is very good
- TCTessa CastleNov 5, 20251.0Nadie habla español, pedí recibo al pagar y no me lo dieron... Es muy caro... Nobody speaks Spanish. I asked for my ticket because they taked different amount, and they didn't give me that...
- EQEfren QuiterioNov 3, 20255.0Great service Roni front desk helped us out. Fast and easy check in. Clean room.
- MTMIKE TAYLOROct 20, 20251.0Used Priceline to get a room at Holiday Inn Express & Suites San Antonio NW Near Seaworld by IHG The room was hot and the AC kept going off every 10 Minutes. I was told this is their practice in all rooms. In other words you could not control the room temperature to you settings. I see that they have same reviews in other holiday Inn Express to the inability to control the AC. I did not stay the night and would like a refund which neither Pericline or Holiday Inn would give me.
Frequently Asked Questions About Holiday Inn Express & Suites San Antonio West-Seaworld Area by IHG
What time is check-in and check-out at the Holiday Inn Express & Suites San Antonio West-Seaworld Area?
Check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is breakfast included during my stay?
Yes, the hotel offers a complimentary buffet breakfast every morning.
Does the hotel provide free Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas of the hotel.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at this property.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel provides accessible parking and is mobility accessible.
What fitness and recreational facilities does the hotel offer?
The hotel has a free fitness center with equipment including elliptical machines and treadmills, as well as an indoor pool and a hot tub.
Are housekeeping and additional sanitation measures provided during my stay?
Housekeeping is available daily and enhanced cleaning procedures, including the use of commercial-grade disinfectants, are in place both in guest rooms and common areas.
Is contactless check-in or checkout available?
Yes, the hotel offers contactless check-in and checkout options for guest convenience.
What nearby attractions can guests visit during their stay?
Guests can visit SeaWorld San Antonio just 6 miles away, the San Antonio Riverwalk, The Alamo, The Missions, and Six Flags Fiesta Texas, all within a reasonable driving distance.
What nearby dining options are available close to the hotel?
Nearby dining options include Texas Roadhouse adjacent to the hotel, as well as Saltgrass Steak House, KFC, Taco Bell, Vallarta Grill & Bar, and Denny's within the area.
Are there interesting entertainment venues near the hotel?
Yes, Regal Cielo Vista cinema and Arcade provide entertainment options close to the hotel.